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HR Data Quality Lead Analyst

https://www.citi.com/ Logo

Citi

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Location:
Costa Rica, Heredia

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Data Quality Lead Analyst leads efforts to ensure data that is sourced and provisioned meet all required data quality standards. Responsibilities include assessing, evaluating, and analyzing data, setting controls and guidelines for measurement and evaluation, liaising with stakeholders to resolve challenges, and reporting issues through Citi’s management processes. The role requires defining and implementing data quality programs, analyzing reports, managing projects, and enhancing organizational methodologies. Strong analytical skills, communication, and proficiency in tools such as Tableau, Starburst, and Oracle are critical, along with advanced project management capabilities.

Job Responsibility:

  • Supports activities to drive Data Quality measurement, produce Data Quality dashboards and reports, and implement Data Quality strategies to effectively govern data and improve Data Quality
  • lead data improvement initiatives, processes, and creation of tools in line with requirements
  • liaise with other areas of the firm to understand data challenges and solutions, and/or run data consumption demand and requirements
  • review quality analysis results and disposition data challenges through Citi’s corresponding Data/Issue management process
  • lead day-to-day activities to support data quality resolution, and to optimize metrics reporting process
  • report Data Quality issues through Citi’s corresponding Data/Issue management process
  • support senior management strategic vision
  • designs/analyzes complex reports to satisfy management requirements
  • develops broad-based business reporting solutions to issues that have complex/multiple variables and have potential to cause substantial impact if left unresolved
  • leads reengineering efforts in business's methodology, strategy, and organizational goals
  • manages overall projects, and contributes to identifying solutions for business reporting issues
  • provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions
  • acts as advisor or coach to new or lower-level personnel in processes and procedures of the team
  • influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business
  • completes projects to acquire data, manage it, and present it for use in reporting and statistics
  • appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

  • 6-10 years' experience with defining and implementing Data Quality programs
  • banking or finance industry preferred
  • possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives
  • ability to monitor tight deadlines or unexpected requirement changes, with the ability to anticipate and balance needs of multiple stakeholders
  • ability to communicate effectively to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • collaborates effectively by building partnerships and working well with others to meet shared objectives
  • ability to work under pressure, facilitate discussions
  • advanced English level
  • 4-6 years of relevant experience in implementing Data Quality Rules, preferably with DAMA and/or HR Data Quality management experience
  • proficiency in HR business processes preferably with knowledge of Workday
  • strong knowledge of database platforms such as Starburst, Oracle and reporting tools such as Tableau
  • advanced knowledge of project management methodologies and tools, with experience in managing project timelines and adapting to evolving requirements
  • proven ability to balance the needs of diverse stakeholders, managing tight deadlines while maintaining flexibility
  • strong communication skills, capable of conveying complex concepts and tailoring messages to different audiences
  • demonstrated analytical and problem-solving skills, with the ability to synthesize information and make data-driven recommendations
  • bachelor's degree required
  • master's degree preferred, especially in fields related to Data Management, Business Administration, or a relevant technical discipline

Additional Information:

Job Posted:
May 15, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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