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We are looking for an HR Coordinator to join our team in Edinburgh or Aberdeen. Job Purpose: We are seeking an experienced and proactive HR Coordinator to join our busy HR Operations team within the wider People Experience function. This is a varied and rewarding role, providing high-quality administrative, operational and project support across the full employee lifecycle. Acting as a key point of contact for colleagues across the firm, the HR Coordinator will provide timely and accurate guidance, help manage day-to-day and more complex queries with support from the appropriate People Experience specialist, and contribute to a responsive and consistent employee experience. Working collaboratively with the wider team, you will help deliver smooth, efficient HR processes, support annual cyclical activities, and contribute to continuous improvement initiatives across HR Operations.
Job Responsibility
Act as a first point of contact for HR queries, providing clear, accurate and timely guidance on HR policies, procedures, benefits and related matters
Maintain accurate employee records in Workday, ensuring data is up to date, compliant and handled with appropriate confidentiality
Support employees with benefits enrolment, changes and general benefits-related enquiries
Coordinate key employee lifecycle activities, including onboarding, contractual documentation, system access, induction support and offboarding processes
Produce standard HR reports and metrics to support decision-making, planning and operational delivery
Work closely with People Experience colleagues and key stakeholder teams to resolve queries, ensure consistent responses and identify opportunities to improve processes and communications
Help maintain clear, accessible HR guidance and knowledge resources, ensuring colleagues have the information they need to resolve queries efficiently and consistently
Support HR projects and the successful delivery of annual cyclical activities across the People Experience function
Requirements
Relevant experience in an HR Coordinator or similar role, ideally within a busy HR Operations environment in a similar sized business
CIPD qualified, working towards CIPD qualification, or able to demonstrate equivalent knowledge and experience
Confident using Microsoft Office applications, including Word and Excel
Experience using Workday would be advantageous
Strong problem-solving skills, sound judgement and the confidence to take initiative
Communicate clearly and professionally, both in writing and verbally
Strong customer-service mindset and a genuine desire to provide a positive employee experience
Highly organised, able to manage competing priorities and comfortable working to deadlines
Confident building effective relationships with stakeholders across all levels of the organisation
Excellent attention to detail and take pride in delivering accurate, high-quality work
Right to work in the UK permanently and without any restrictions