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The Nelson Trust is looking for a proactive, people‑focused HR Coordinator to support our Women’s Community Services across Wales (South Wales, Gwent, Swansea & Dyfed Powys). This is a unique opportunity to join a mission‑driven charity that empowers women with complex needs through trauma‑informed support.
Job Responsibility:
Be the first point of contact for all HR queries across Wales
Oversee end‑to‑end HR administration across the full employee lifecycle
Coordinate recruitment with managers, schedule interviews, support ATS use, and manage onboarding including DBS, references & RTW checks
Maintain PeopleHR and SharePoint employee records
Support vetting processes with HMPPS
Produce staffing matrix updates and quarterly KPI data
Advise managers on HR policies, employment law, and employee relations
Support investigations, grievances, disciplinary processes and sickness/leave management
Work with Payroll, volunteers/peer mentors, and education partners
Travel across Welsh sites with occasional visits to Stroud Head Office
Requirements:
Proven experience in a similar HR role (essential)
CIPD Level 3 or above
Solid understanding of employment law
Experience with recruitment processes
High IT literacy (MS Office)
Exceptional communication and relationship‑building skills
Strong organisational skills, accuracy, and attention to detail
Ability to work autonomously and take initiative
A compassionate, non‑judgemental approach in line with our values
Full driving licence and willingness to travel
Nice to have:
Experience in the charity sector
HRIS/ATS systems
Volunteer coordination
What we offer:
25 days holiday + bank holidays
6% employer pension contribution
A supportive culture that values wellbeing, development, and innovation