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The HR Coordinator is a member of the UK HR team, reporting into the HR Business Partner. The role is to deliver an efficient and effective HR service to employees for all HR activities associated with the employee lifecycle (including future, current and former employees) ensuring service level commitments are met or exceeded. The role focuses on employee service and consistency, increasing efficiency, effectiveness and confidence in the overall HR service delivery within Hogarth. The role also provides first line HR support to employees and managers across the Company and responding to HR queries via the HR inbox.
Job Responsibility:
Employee lifecycle HR Administration: Provide an efficient, effective HR administration service, meeting service agreements for all employee lifecycle transactional processes and procedures
Joining & Onboarding: from offer letter and contract generation through to coordinating the HR induction and onboarding process for new employees
Background checks: responsible for owning and administering our background checking process (via a 3rd party provider)
Probation periods: track probation periods across the company, liaising with the relevant Manager or dept head in a timely manner
Promotions & pay changes: Once all relevant approvals have been received, administer changes to an employee’s T’s&C’s
Employee leave administration and tracking: responsible for various leave types including maternity, paternity, parental, sickness and unpaid time off
Leavers: Full responsibility for leaver arrangements from administration through to employee file management
Data management: Ensure that any employee change is captured appropriately
Benefits administration: Ensure that employee benefits are managed in a timely manner
HR process and policies: good understanding of the HR policies and processes and advice employees of the guidelines where appropriate
To continually support and/or lead the review, evaluation and recommendations of process improvements
Ownership and maintenance of the HR shared drive, ensuring Data Protection/GDPR obligations are met
HR queries and query resolution: Effective management of the HR inbox where email queries are responded to with first line HR advice
Maintenance of the HR tracker ensuring that visa end dates, long term sickness, probation extensions etc are kept up to date
Develop and maintain a log for all/typical employee questions and queries
Ensure employees and managers are receiving a consistent approach and consistent advice
Ensure that service levels are met or exceeded
Requirements:
Experience and interest in working within an HR department
Strong and demonstrable administration experience, including an excellent attention to detail
Excellent communication skills (verbal and written) with any level and at all times
A desire for continual improvements and adaptable to change
Able to work under pressure and with urgency when required
A ‘can do’ attitude in a complex, matrixed and fast paced environment
Working with confidential and sensitive information and data
A self-starter, able to diagnose issues and recommend suitable and appropriate solutions
A friendly and approachable manner
Add to the positive team spirit, and willingness to ‘roll sleeves up’ when necessary
What we offer:
Hybrid working model
A culture of creativity, belonging and continuous learning