HR Coordinator

• Provide specialised advice on medical and social insurance rules, entitlements, and procedures to active and former staff
• Serve as a second‑level advisor for more intricate or unusual cases
• Act as a primary point of contact for queries on predetermined subjects that require specialist knowledge
• Contribute to managing generic email accounts
• Handle sensitive situations with tact and discretion
• Support temporary staff and newcomers by explaining applicable cover, entitlements, and procedures
• Contribute to the delivery of seamless benefits processing for all staff categories
• Ensure accurate and timely management of certified sick leave
• Coordinate work accident declarations and provide support in occupational illness procedures
• Prepare documentation for medical and invalidity boards
• Support the implementation of administrative decisions related to sick leave, parental leave, disabled child benefits, or other entitlements
• Maintain or update intranet content related to medical and social protection
• Create and maintain a repository of attestations and documentation
• Issue attestations when required
• Contribute to the onboarding and functional training of new team members
• Initiate informal knowledge‑exchange moments within the team
• Act as a coordination point for specific workflows or thematic areas
• Support the Head of unit and senior HR coordinator during their absence
• Identify and propose improvements to operational processes
• Contribute to digitalisation and automation initiatives
• Prepare and draft clear statistics, dashboards, reports, and briefing notes
• Help maintain databases related to medical protection systems in OECD Member Countries
• Keep up to date with evolving Staff Rules, OMESYS procedures, and HRM systems
• Contribute actively to cross‑HRM networks

• A university degree in business, human resource management, public administration, or a closely related field
• At least 5 years' experience in administration of social protection, medical benefits, HR operations, or a related field
• Strong understanding of OECD medical and social insurance systems, procedures and systems or similar international organisation frameworks
• Experience analysing case files and providing client‑focused guidance in a regulatory environment
• Experience contributing to process improvement, digitalisation, or workflow harmonisation initiatives
• Good knowledge of the host country medical and social protection rules would be an advantage
• Ability to handle sensitive situations with tact and discretion, escalating to management when necessary
• Excellent knowledge and experience in the use of Microsoft Office Suite (Word, Excel, Outlook)
• Very good knowledge of human capital management (HCM) systems (e.g. SAP HCM) and/or the ability to learn new systems quickly
• Working knowledge of both OECD official languages (English and French) is required
• OECD staff are expected to demonstrate behaviours aligned to six core competencies which will be assessed as part of this hiring processes: Vision and Strategy (Level 1)
• Enable People (Level 1)
• Ethics and Integrity (Level 1)
• Collaboration and Horizontality (Level 2)
• Achieve Results (Level 1)
• Innovate and Embrace Change (Level 1)

Good knowledge of the host country medical and social protection rules

Monthly salary starts at 4 502.33 EUR, plus allowances based on eligibility, exempt of French income tax