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Giacom is the only provider of Comms, Cloud, Hardware, and Billing through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. We’re looking for a HR Coordinator to join our People Operations team in Nelson. This is a hands‑on, detail‑focused role supporting the smooth running of our people processes, from employee lifecycle administration through to payroll preparation and benefits coordination. You’ll be part of a collaborative, supportive team that plays a vital role in creating a great experience for our people across the business.
Job Responsibility
Keeping our HR system (Cascade) accurate and up to date
Preparing contracts, change letters, and HR reports
Supporting the full employee lifecycle — from offers and onboarding through to offboarding
Supporting monthly payroll administration, including preparing and validating data, managing deadlines, and acting as a key liaison with Payroll
Maintaining accurate people data and producing regular and ad‑hoc reports to support audits and wider people insights
Coordinating employee benefits administration, including starters, leavers, changes, and responding to benefit-related queries
Managing invoices and raising POs through NetSuite
Building great relationships across our UK offices
Being the friendly first point of contact via our People inbox
Getting involved in continuous improvement initiatives and wider people projects
Keeping an eye on costs and suggesting smarter, more efficient ways of working
Requirements
Previous experience in HR administration or coordination, ideally with exposure to payroll preparation and benefits processes
CIPD Level 3 is a bonus
Confidence using HR systems (Cascade experience is a plus)
Strong attention to detail with experience managing, maintaining and validating people data
Experience of producing HR reports and supporting data requests for audits and internal stakeholders
Comfortable working with payroll data and employee benefits administration
Digitally savvy, with strong Microsoft 365 skills
Clear communicator who’s comfortable supporting colleagues at all levels
Highly organised with a love of process and accuracy
Calm under pressure and able to juggle multiple priorities
Trusted to handle sensitive and confidential information with care and discretion
A proactive team player with a practical, can‑do attitude
Naturally curious, with a focus on improving processes and driving efficiency
Confident in providing polite, constructive challenge to maintain standards and deliver the right outcomes
Nice to have
CIPD Level 3
Cascade experience
What we offer
Investment in your future career with a variety of learning and development opportunities
No dress code - embrace the freedom to bring your whole self to work
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!