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Marriott Bonvoy Logo Marriott Bonvoy · Human Resources

HR Coordinator

South Africa, Cape Town · Job Posted March 12, 2026
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Job Description

HR Coordinator position at Protea Hotel Fire & Ice! by Marriott Cape Town, involving administrative support, recruitment coordination, compliance, employee relations, and maintaining HR systems and records.

Job Responsibility

  • Create and maintain filing systems
  • Create and type office correspondence using a computer
  • Distribute and route mail
  • Order and track Human Resources office supplies and forms
  • Answer phone calls and record messages
  • Create new employee personnel file
  • Assist walk-in candidates with application procedures
  • Maintain space designated for completing applications
  • Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines
  • Inform Human Resources management of issues related to employee relations
  • Maintain confidentiality and security of employee and property records, files, and information
  • Ensure accurate maintenance of all employee records and files
  • Report work related accidents, or other injuries immediately upon occurrence
  • Follow company and department policies and procedures
  • Protect the privacy and security of guests and coworkers
  • Monitor all hiring and recruitment processes for compliance
  • Assist with internal transfers and external hires
  • Assist with the coordination of pre-hire checks
  • Notify applicants of results
  • Schedule and track orientation
  • Coordinate all on-boarding activities for new hires
  • Follow all employment compliance standards for newly hired employees
  • Maintain and validate all personnel records in HR Systems
  • Follow-up on all outstanding new hire paperwork
  • Assist management with HR Audits
  • Maintain tracking systems to ensure all audits are completed timely and accurate
  • Assist with department LOA procedures and processes
  • Prepare and review written documents
  • Assist management in screening resumes, conducting interviews and selecting new hourly hires
  • Support all co-workers and treat them with dignity and respect
  • Develop and maintain positive and productive working relationships with other employees and departments
  • Actively listen to and consider the concerns of other employees
  • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality
  • Partner with and assist others to promote an environment of teamwork
  • Comply with quality assurance expectations and standards
  • Enter and locate work-related information using computers and/or point of sale systems
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Requirements

  • High school diploma/G.E.D. equivalent
  • At least 1 year of related work experience
  • Computer Skills
  • Microsoft Office Skills
  • Interpersonal Skills
  • Team Work
  • Customer Service Orientation
  • Diversity Relations
  • Communication
  • Listening
  • Telephone Etiquette Skills
  • Applied Reading
  • English Language Proficiency
  • Writing
  • Positive Demeanor
  • Dependability
  • Integrity
  • Initiative
  • Presentation
  • Adaptability/Flexibility
  • Stress Tolerance
  • Multi-Tasking
  • Time Management
  • Detail Orientation
  • Planning and Organizing
  • Maintaining Confidentiality
  • Filing
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