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Hr Compliance, Audit and Resolution Lead

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Wickes

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Location:
United Kingdom , Northampton

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This critical role, the Compliance, Audit & Resolution Lead, is the guardian of the "Brilliant Basics" within the HR team at Wickes. You will be responsible for ensuring the HR team continually meets all audit and compliance requirements. Your focus will be on proactive risk management—identifying, recording, tracking, and improving upon all risks for the HR Team to keep Wickes ahead of the game. While you will manage no direct reports, you will be required to influence stakeholders up to CPO and Director level.

Job Responsibility:

  • Design and execute a robust annual HR audit calendar covering both internal and external requirements
  • Work closely with legal, audit, and compliance teams across Wickes to clarify roles and accountabilities
  • Act as Policy Guardian by managing upcoming legislative changes to ensure policies and processes are compliant and enabling necessary reporting to relevant committees (e.g., ROGER, Modern Slavery, Whistleblowing)
  • Maintain the People Risk Register, identifying potential vulnerabilities and working with the HR Hub to mitigate them
  • Serve as the primary HR point of contact for GDPR, ensuring "privacy by design" is embedded into every HR system and process
  • Regularly audit system access levels to ensure colleague data visibility is strictly limited to those who require it
  • Focus on "Closing the Loop" by fixing the root cause of errors through improving processes, education, or systems across the HR Team
  • Create a change framework to ensure all key decisions are recorded for audit purposes
  • Provide the HR Services Team with monthly audit performance reports and deliver quarterly People Compliance updates to the HRLT
  • Build credible relationships with key stakeholders, including Payroll, Finance, Reward, Tech teams, and the wider HR team
  • Coach and mentor HR team members to ensure audit and compliance principles are built into the function’s "DNA," ensuring tasks and activities add value

Requirements:

  • Experience managing audits across various processes
  • Experience managing HR compliance
  • Familiarity with GDPR compliance as it relates to HR data
  • Experience writing or developing operating procedures for efficiency
  • Understanding of continuous improvement practices
  • Strong relationship-building skills
  • Experience communicating regularly with teams and senior stakeholders
  • Strong analytical and problem-solving skills
  • Proficiency in data analysis and interpretation
  • Ability to spot errors and inconsistencies in documentation
  • High level of integrity and discretion when handling sensitive and confidential information
  • Highly organised, proactive, self-motivated, and adaptable
  • Understanding of HR Processes, HR and Payroll activities
  • Experience working in a regulatory environment

Nice to have:

  • Degree level qualification or professional certification such as CIPD (Chartered Institute of Personnel and Development) or equivalent
  • Sound understanding of legal changes to ensure compliance across processes and policies
  • Experience working in a customer-centric industry with regulation
What we offer:
  • Competitive salary and annual bonus
  • Save-as-you-earn scheme
  • Contributory pension scheme
  • Colleague discount
  • Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme
  • Employee Assistance Programme
  • financial education & loans
  • access to parental, menopause and fertility support

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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