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HR Business Partner

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Airbnb

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Location:
Brazil , São Paulo

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

22000.00 - 27500.00 BRL / Month
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Job Description:

The HR Generalist is an instrumental role in Airbnb’s Employee Experience (EX) delivery model and is uniquely positioned to deliver concrete solutions and services to Airbnb’s workforce across the Americas. This role is responsible for ensuring Airbnb HR services are delivered timely, accurately and with high quality across the entire employee journey.

Job Responsibility:

  • Act as the primary HR contact for all Latin America functions, providing compliance expertise and generalist support
  • Oversee HR administration for the region, including statutory filings, and regularly update employee handbooks and policies for local compliance
  • Proactively assess regional needs and collaborate with stakeholders to address and resolve them effectively
  • Represent the EX function in regional forums, all-hands meetings, and new hire sessions
  • Partner with EX Operations and cross-functional teams to manage logistics for hiring, onboarding, exits, and contingent workforce guidance across Latin America
  • Identify HR services that can be transitioned to EX Operations and coordinate the shift smoothly
  • Drive solutions in partnership with Legal, Finance, Compensation & Benefits, Payroll, Recruiting, and Workplace teams
  • Serve as project manager for HR services across Latin America, ensuring alignment with business and regional strategies, especially in Brazil and Mexico
  • Collaborate with COEs to plan and support cyclical programs like performance management, compensation reviews, talent reviews, and employee listening
  • Promote EX self-service support and enable managers and employees to resolve inquiries independently where possible
  • Address Employee Relations cases, analyzing issues and implementing solutions
  • Advise and coach managers and employees, supporting skill development and escalating issues to Employee Relations and Legal as needed
  • Work with key functional teams to deliver an excellent client experience and ensure compliance with employment regulations and clarity on compensation and benefits
  • Monitor legislative changes, updating policies and practices as necessary
  • Foster Airbnb’s Core Values and Diversity & Belonging initiatives across the region
  • Maintain accurate HR data in Workday and related systems
  • Partner with Business HRBP/Talent teams to support the Employee Experience/People strategy for defined business units
  • Serve as the main HR contact for business teams in Latin America, determining the best approach to resolve people matters
  • Develop a strong understanding of the business, managed markets, and strategic roadmaps in the region
  • Align responsibilities with regional business strategy and design people programs that enable business outcomes
  • Collaborate on function-specific projects, some of which may extend beyond Latin America
  • Analyze data and report insights to identify trends, inform planning, and mitigate potential issues
  • Track key performance indicators (KPIs) and metrics to manage business and organizational performance

Requirements:

  • Extensive experience in core HR disciplines: HR Operations, Compensation, Benefits, Recruiting, Employee Relations, Talent Management, Organization Design, and Change Management
  • Strong business acumen and understanding of how HR supports Airbnb’s company roadmap and goals
  • In-depth knowledge of Latin American employment laws, especially in Brazil and Mexico, and experience with US client groups
  • Ability to balance strategic vision with attention to detail
  • Proven problem-solving and investigative skills
  • Exceptional judgment, analytical, and decision-making abilities
  • Skilled in using data to influence business decisions
  • Experience guiding and influencing managers and leaders
  • Strong communication and relationship-building skills in Portuguese, Spanish, and English
  • Adept at aligning teams towards shared goals
  • Self-directed, highly collaborative, and effective at working across teams, functions, and regions
  • Curious, creative, and passionate about solving complex challenges
  • 8+ years of progressive HR experience in fast-paced, global companies
  • Deep expertise in at least two HR functional areas (e.g., HRBP, Compensation, Recruiting, Employee Relations, Talent Management)
  • BA/BS in an HR-related field required
  • MA/MS preferred
  • Full fluency in Portuguese, Spanish, and English
  • Expertise in Brazilian and Mexican labor laws and regulations
  • Experience managing HR projects in multiple LATAM countries, especially Brazil and Mexico
  • Strong stakeholder management and cross-functional collaboration skills
  • Ability to manage competing demands and adapt quickly in a dynamic environment
  • Proficient with Google Suite for HR data analysis and visualization
  • experience with Workday and Tableau preferred
  • Willingness to travel to Mexico City 2-3 times per year and San Francisco annually
  • Strong commitment to delivering excellent customer experiences (internal and external)

Nice to have:

  • Previous work with Brazilian and Mexican regulatory agencies and participation in audits is highly valued
  • Passionate about travel and the travel industry
What we offer:
  • Bonus
  • Equity
  • Benefits
  • Employee Travel Credits

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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