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HR Business Partner - TH Customer Development

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Unilever

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Location:
Thailand , Bangkok

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Partner with the Customer Development (CD) Leadership Team to translate commercial priorities into people, organisation and culture plans. Enable a high‑performance environment by strengthening capability, leadership effectiveness, organisation design and ways of working. Deliver HR interventions that directly accelerate Customer Development’s business outcomes.

Job Responsibility:

  • Partner with CD Leadership to shape and execute the people & organisation agenda aligned with business priorities
  • Use data-driven insights to diagnose organisation and capability gaps and recommend interventions
  • Provide strategic guidance on workforce planning, capability needs and future-fit organisation design
  • Lead the full talent cycle for CD: talent reviews, succession planning, career pathways and movement
  • Partner with Expertise Teams to build commercial capabilities (e-commerce, digital selling, CD fundamentals, strategic customer partnership)
  • Coach CD leaders to strengthen people leadership, team effectiveness and inclusive behaviours
  • Drive organization design changes, ways-of-working upgrades and team structure improvements
  • Lead cultural and transformation initiatives to build high-performance and collaboration across channels
  • Use analytics, pulse insights and performance indicators to measure impact and adjust interventions
  • Partner with the People Experience team to ensure smooth, accurate and timely HR operational delivery
  • Monitor service quality, escalate issues when required, and drive continuous improvement
  • Manage CD HR budget with full compliance to financial governance

Requirements:

  • Bachelor’s degree with strong experience in HR Business Partnering or HR functional roles
  • Deep working knowledge of core HR processes, talent management, and organisation development
  • Demonstrated experience in supporting change, partnering senior stakeholders and navigating matrix structures
  • Strong analytical skills and ability to use data for decision-making
  • Solid understanding of local labour legislation (for direction-setting
  • ER/IR escalation managed by dedicated ER/IR Manager)
  • Exposure to Customer Development / Sales / Marketing environments
  • Experience collaborating with Capability/Expertise teams and People Experience teams

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
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