HR Business Partner Italy, DACH & Nordics Job at Tripadvisor (Milan)

Job Description

As part of our international People team, you will support our HR function and business leaders across Italy, DACH and Region North (UK, Netherlands and Sweden) by building strong partnerships and providing hands-on support on day-to-day people matters, with a particular focus on Employee Relations. Working closely with managers in these locations, you will help ensure a fair, consistent, and compliant employee experience.

Job Responsibility

Act as a first point of contact for managers and employees on HR policies, procedures, and employee relations topics
Support the management of employee relations cases, including performance management, probation reviews, conflict situations, sickness and attendance matters, and disciplinary processes, with guidance from senior HR colleagues
Collaborate closely with the Learning & Development function to cascade global initiatives and translate business needs into targeted development actions
Ensure accurate documentation, timely follow-up, and compliance with internal procedures and local labour regulations for the countries in scope
Work closely with external legal advisors on employee relations and employment law matters, including disciplinary actions, dismissals, and mutual separation agreements
Support managers in preparing for sensitive conversations by providing guidance, context, and recommended approaches
Partner closely with HR Service Delivery to deliver a consistent and compliant employee experience across the full employee lifecycle (onboarding, offboarding, job changes and leaves of absences)
Provide day-to-day HR guidance on performance expectations, goal setting, development planning, and compensation-related topics
Support organisational changes and team adjustments in collaboration with managers and senior HR stakeholders
Contribute to streamlining HR processes and updating templates, workflows, and documentation
Support local and global engagement initiatives, surveys, and follow-up action plans with the business
Act as a culture ambassador, embedding TheFork values in everyday interactions
Support leaders and teams in fostering an inclusive, respectful, and equitable work environment by promoting ED&I principles and addressing non-inclusive behaviors

Requirements

Minimum of five years’ experience in an HR Business Partner or equivalent generalist role on a European scope
Fluent in Italian and English (C1+)
Educational background in HR, Industrial Relations, Psychology, Law, or a related field, or equivalent practical experience
Strong knowledge of Italian labour law
Proven experience managing employee relations topics in complex or fast-paced environments
Confident and credible communicator who builds trust easily and enjoys partnering with managers across different functions and cultural contexts

Nice to have

Prior experience in HR Operations or Service Delivery environments
German language skills
Exposure to tech, professional services, retail, or field-based organisations undergoing change or growth
Experience supporting organisational changes or departmental reorganisations
A naturally curious mindset with a genuine interest in employee experience, engagement, and continuous improvement
A proactive, adaptable approach, with the ability to manage competing priorities with composure and sound judgement

What we offer

An awesome team
A permanent contract
Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
Competitive fixed salary and bonus
Lunch vouchers available for each working day
International teams and a multicultural environment spanning 10 offices across Europe
Highly inclusive working environment
Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
Continuous learning and development programs
Free access to the Calm app
Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
Health insurance fully covered by the company
Life & Disability Insurance at no cost to the employee
Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure
Amazing offices with dining, coffee points and leisure area
Team building events

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HR Business Partner Italy, DACH & Nordics

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