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We are seeking an ambitious HR Benefits Manager to join our Human Resources team. Based in our New York office, you will manage and optimize both the strategic and operational aspects of employee benefits across our US offices and support global HR initiatives. You will play a key role in ensuring that our benefits programs align with business goals, enhancing employee satisfaction, and driving operational excellence. This is a unique opportunity to lead operational HR and benefits strategy, improve processes, and contribute to our high-performance culture.
Job Responsibility:
Manage US employee benefits programs including health, dental, vision, disability, and 401(k)
Refine and enhance our US benefits and global compensation strategy aligned with philosophy
Lead the annual benefits renewal and open enrollment process, working closely with brokers to assess current plans, negotiate renewals, and communicate changes to employees
Monitor and ensure compliance with all benefits-related federal, state, and local regulations (e.g., ACA, FMLA, COBRA)
Oversee administration of the 401(k) plan, manage annual audits, and ensure accurate payroll deductions
Handle employee benefit inquiries, resolving complex issues, and providing timely support
Conduct benchmarking and internal equity analyses to ensure competitiveness and fairness in compensation and benefits
Recommend benefits enhancements based on employee feedback and market trends
Serve as POC when partnering with HRIS implementation partner for benefits specific configuration
Oversee the day-to-day HR operations for US offices, supporting HR processes, systems, and policies
Proactively review and improve HR practices, processes, and systems to enhance efficiency and maintain compliance
Maintain accurate employee records in HRIS systems and ensure data integrity and security
Manage HR and payroll processing deadlines, collaborating with the Finance team to ensure accuracy and timeliness
Provide operational HR guidance to managers and employees, offering advice on policies, processes, and compliance
Serve as the primary point of escalation for complex HR benefits queries, resolving issues effectively
Support and collaborate with colleagues across all dimensions of HR and other operational teams (Professional Development, Workplace Experience, Talent Acquisition, etc.) as needed
Partner with SVP Talent, US HR Managers and global HR team to roll out coordinated initiatives and projects
Foster strong relationships with internal stakeholders, including senior leadership, Finance, and external vendors
Take ownership of HR projects or initiatives to drive operational and strategic improvements across the organization
Requirements:
Bachelor’s degree in Human Resources, Business Administration, or related field
5+ years of experience in HR operations, compensation, and benefits roles, preferably in a fast-paced environment
Strong experience with HRIS systems (e.g. Bamboo, Balance Point, Oracle) and data management
Strong knowledge of benefits compliance, including ERISA, ACA, COBRA, and FMLA
Proven ability to manage and optimize HR processes and benefits programs
Excellent communication, stakeholder management, and problem-solving skills
Strong organizational skills, with the ability to handle multiple workstreams and prioritize tasks in a dynamic environment
People management experience or experience mentoring and developing junior team members
High degree of professionalism, integrity, and attention to detail
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