HR Benefits Analyst, Citi

HR Benefits Analyst

Citi

Location:
Costa Rica, Heredia

Category:
Human Resources

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Benefits Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes and data related to HR BENEFITS for LATAM, these include Health and Insurance, Pension and Retirement and some Time & Absence processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.

Job Responsibility:

Performs business analysis for Benefits and Time & Absence operations organization for LATAM Region
Maker-checker process for each task developed in the team
Manage daily requests received via Service Now and Workday, make sure those are completed on time
Ensures that reward practices are compliant with the relevant regulatory recommendations and requirements
Interprets data and makes recommendations for our employees based on the type of requests received
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup

Requirements:

1-2 years relevant experience
Proficient in Microsoft Office with an emphasis on MS Excel
Ability to meet deadlines while dealing with multiple priorities
Consistently demonstrates clear and concise written and verbal communication skills
Bachelor's/University degree or equivalent experience
Experience in HR roles
Advanced English Language required

Nice to have:

Portuguese is a plus
Knowledge in Workday, Service Now (desirable)

Additional Information:

Job Posted:
October 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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