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HR Benefits Analyst

https://www.citi.com/ Logo

Citi

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Location:
Costa Rica, Heredia

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Benefits Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data related to HR BENEFITS for LATAM, these include Health and Insurance, Pension and Retirement and some Time & Absence processes. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Job Responsibility:

  • Assists in developing and executing the firm's reward strategy
  • Participates in managing key areas of reward, benefits and pensions
  • Ensures that reward practices are compliant with the relevant regulatory recommendations and requirements
  • Manage level 1 escalations received by employees or any stakeholder
  • Identifies policy gaps and formulates policies
  • Prepares advanced analytics and modeling to fulfill ad hoc data requests
  • Makes judgments and recommendations based on analysis and specialty area knowledge
  • Focuses on administering defined procedures, analyses and report preparation
  • Additional duties as assigned
  • Appropriately assess risk when business decisions are made
  • Manage reports for GLOBAL Team

Requirements:

  • 1-3 years relevant experience
  • Proficient in Microsoft Office with an emphasis on MS Excel
  • Ability to meet deadlines while dealing with multiple priorities
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Advanced English Language required
  • Portuguese is a plus

Nice to have:

Portuguese is a plus

Additional Information:

Job Posted:
July 31, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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