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HR Associate is a critical member of the EMEA HR Solutions Center team. The EMEA HR Solutions Center Team is a versatile first point of contact for all HR related inquiries, assisting employees with general HR questions and managers with employee lifecycle administration. Provides scalable administration of regional HR programs and specialized solutions such as: HR Process & Project Management, HR Policy & Compliance, HR Technology and HR Reporting. This role provides first level support to employees across the region, on a variety of HR related topics, from policy and procedure, to technology support.
Job Responsibility:
Respond to HR-related inquiries across channels (email, phone, case system)
Provide guidance on HR policies (EPR, goals, merit/talent reviews), escalating as needed
Promote self-service tools like Workday and support user accountability
Process and audit employee transactions in Workday
Support key HR initiatives, training logistics, and communications
Drive process improvements in HR services and inquiries
Handle general admin tasks (e.g., report prep) and update clients on delivery expectations
Requirements:
Fluent in English and Italian (nice to have)
HR experience (SSC background a plus) or recent graduate ready to start in HR
Transition/process improvement experience is a plus
Proactive, ownership-driven, and automation-minded