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Holiday Inn Ipswich-Orwell · Human Resources

Hr Assistant

United Kingdom, Rugby 30000.00 GBP / Year · Job Posted June 15, 2026
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Job Description

Reporting to the HR Operations Manager, you'll play a key role in managing and coordinating Employee Relations activity across the portfolio, while supporting a variety of projects including benefits, wellbeing and engagement initiatives. You'll work closely with hotel leaders and department managers, providing coaching, guidance and practical support on a wide range of people matters while ensuring HR processes are delivered consistently and compliantly. This is a fantastic opportunity for someone looking to build their HR career in a fast-paced, multi-site environment, gaining exposure to a wide range of people processes and initiatives.

Job Responsibility

  • Acting as the primary coordinator for Employee Relations cases, ensuring timely progression, accurate documentation and positive outcomes
  • Coaching and supporting managers through disciplinary, grievance, absence, capability and performance processes, helping them apply policy and employment law confidently and consistently
  • Working closely with our outsourced HR Advice provider to ensure case recommendations are implemented effectively across our hotels
  • Building manager capability through practical guidance, challenge and support on day-to-day people matters
  • Providing practical support, such as note-taking, when required
  • Collaborating with the wider People Team on projects supporting our employees and business at all stages of the employee lifecycle
  • Supporting the delivery of employee engagement, reward and recognition initiatives
  • Own the administration of our Employee Benefits platform, driving engagement across our workforce
  • Drive engagement with Worker Voice channels, supporting managers to create and implement action plans in response to employee feedback

Requirements

  • Previous experience in an HR Assistant, Administrator or Advisor role (or equivalent qualification)
  • Experience supporting Employee Relations cases including disciplinary, grievance, absence management and performance-related matters
  • Confidence coaching and influencing managers on people-related decisions and best practice
  • A solid understanding of HR processes and employment law
  • Strong organisational skills with excellent attention to detail
  • A proactive mindset with strong ownership and follow-through
  • Competence in Microsoft Office (Word, Excel, Outlook)
  • CIPD Level 3 (or equivalent experience)

What we offer

  • Career development and access to funded apprenticeships
  • Discounts on hotel stays and a variety of major retailers, restaurants and days out
  • Free use of our gyms, pools, and leisure facilities
  • Round the clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice
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