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The primary objective of the HR Assistant is to be responsible for all HR correspondence and documentation, and to act as a first point of call for HR-related queries including Absence Management, Training & Development, Employee Relations, and Performance Management.
Job Responsibility:
Acting as a first point of contact for HR queries
Supporting and advising managers with investigation meetings and taking notes
Providing advice and guidance to employees and line managers on informal and formal procedures
Providing administrative support including preparation of routine documentation
Managing all stages of onboarding including documentation, HRIS record creation, and induction delivery
Maintaining accurate records in the HRIS
Managing incoming absence cases and supporting absence review meetings
Promoting a positive and professional image of the HR department
Providing basic advice and guidance on policies and procedures
Ensuring all employee data is accurately updated and maintained
Managing and prioritising workload including maternity cases, flexible working requests, probation processes, leavers, variations, and new starters
Producing offer letters and contracts of employment
Preparing documentation for weekly inductions, coordinating diaries, and delivering induction sessions
Coordinating employee events such as team meetings and training sessions
Reporting/escalating non-conformities and complaints
Maintaining good customer relations
Answering telephone queries
Producing and distributing accurate notes
Travelling to multiple sites on occasion
Requirements:
Previous HR experience
Working towards or willing to undertake a CIPD qualification
Excellent communication skills at all levels
Strong administrative and organisational skills
Keen eye for detail
IT literate with strong Word and Excel skills
Reliability in meeting objectives
Proactive with a flexible attitude
Excellent interpersonal skills and work well with others
Ability to work under pressure in a busy office environment
Full clean driving licence
Educated to GCSE level C+ in Maths & English (or equivalent)