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The HR Assistant provides high-quality, proactive HR support across the Power Division, acting as the first point of contact for transactional HR queries and delivering a professional service throughout the employee lifecycle. Supporting day-to-day HR operations, the role is responsible for maintaining accurate HR systems and records, ensuring effective administration of HR processes, and contributing to continuous improvement initiatives that enhance service delivery.
Job Responsibility
Manage the end-to-end employee lifecycle administration, including onboarding, contractual changes, probation reviews and leaver processes
Prepare employment-related correspondence, including offer letters, contracts of employment, variation letters and leaver acknowledgements
Maintain accurate employee records within HR systems
Monitor HR workflows and manager actions, following up on outstanding tasks
Produce routine HR reports, support data audits and respond to HR information requests
Support the monthly payroll process by processing employee changes
Act as the first point of contact for routine HR enquiries
Coordinate and administer learning and development activities
Support HR projects, initiatives and continuous improvement activities, while managing enquiries through the HR inbox
Requirements
Previous experience within an HR Shared Services, HR Administration or similar HR support environment
Strong understanding of HR processes across the full employee lifecycle and current employment legislation
Experience using HR and/or payroll systems, with good Microsoft Office skills, particularly Excel
Ability to maintain accurate records, handle confidential information sensitively and work with a high level of attention to detail
Excellent organisational skills with the ability to manage multiple priorities, work under pressure and meet deadlines
Strong communication and interpersonal skills, with the confidence to work effectively with colleagues, managers and stakeholders at all levels
Experience supporting employee relations administration and casework would be advantageous
CIPD Level 3 qualified (or equivalent experience)
What we offer
25 days annual leave plus bank holidays
Option to buy up to 5 additional holidays
Group Personal Pension Plan
Career development & progression with the opportunity to earn professional qualifications
24/7 access to a virtual GP and Mental health support & counselling services
Cycle to Work scheme
Discount club - supermarkets, phone bills, gyms & more!