HR Assistant Job at Betfred (Warrington)

HR Assistant

Betfred

Location:
United Kingdom , Warrington

Category:
Human Resources

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking a proactive, highly organised, and detail driven HR Assistant to join our HR team based in Birchwood. This role provides essential administrative support across the HR function and plays a key part in maintaining accurate records, robust audit trails, and consistent HR processes. The HR Assistant will support HR Advisors, Senior HR Advisors, the Senior ER Specialist, HR Project Lead, HR Onboarding Specialist, and HR Manager, acting as a central point of coordination for HR administration. The role also offers structured exposure to entry level advisory queries, supported by an HR Advisor, making it a strong development opportunity within a fast paced HR environment.

Job Responsibility:

Maintain accurate and up to date employee records across HR systems and shared drives
Create, update, and maintain HR trackers to support audit trails, reporting, and compliance requirements
Ensure documentation is complete, consistent, and stored in line with GDPR and internal retention standards
Liaise with managers in head office and the field to ensure required paperwork and letters are created, issued, and returned in a timely manner
Provide administrative support throughout the onboarding process, including issuing contracts and offer letters, collecting references, and preparing new starter documentation
Coordinate induction arrangements and ensure all pre-employment checks are completed
Support offboarding activity, including processing leaver documentation and coordinating exit interviews where required
Conduct right to work checks for head office employees, ensuring compliance with UK legislation and company standards
Carry out spot checks on right to work documentation collected in the field, identifying gaps or discrepancies and escalating appropriately
Maintain accurate right to work trackers and support internal and external audit activity
Conduct spot checks on new starter’s right to work documentation on the retail estate
Follow assigned reminder process for managing employees who may have right to work that is expiring in the near future
Act as a first point of contact for incoming HR phone calls and general queries
Respond to routine administrative and policy-based queries, escalating more complex matters to Advisors or Senior team members when required
Log and track queries to ensure appropriate follow-up and resolution
Complete employment reference requests accurately and within agreed timescales
Administer HR-managed benefits, including issuing eye care vouchers, ensuring accurate records are maintained
Provide administrative support to Advisors and Senior team members, including preparation of letters, documentation, and correspondence
Take notes and minutes during HR meetings, hearings, and discussions, maintaining clear records and action logs
Support entry-level advisory queries under the guidance of an HR Advisor, developing confidence and capability over time
Liaise with Payroll to provide accurate information relating to starters, leavers, contractual changes, and data queries
Monitor and record sickness absence, holidays, and other leave types, ensuring trackers and systems remain accurate
Provide administrative support on HR projects and initiatives led by the HR Project Lead or HR Manager
Contribute to continuous improvement by identifying opportunities to streamline administrative processes and improve data accuracy

Requirements:

Previous experience in an HR administrative or office-based administrative role
Exceptional organisational skills and attention to detail, with the ability to maintain accurate records and audit trails
Ability to manage multiple tasks, trackers, and deadlines simultaneously
Clear and confident written and verbal communication skills
High level of discretion when handling sensitive and confidential information
Proficient in Microsoft Office, particularly Word and Excel

Nice to have:

Experience within a retail, gambling, or fast-paced commercial environment
Familiarity with HR systems and document management
Basic knowledge of UK employment legislation and HR best practice
CIPD Level 3 (or working towards) is desirable but not essential

Additional Information:

Job Posted:
March 21, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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Job Link Share:

HR Assistant

Betfred

Location:
United Kingdom , Warrington

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 21, 2026

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