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We are seeking a proactive, highly organised, and detail driven HR Assistant to join our HR team based in Birchwood. This role provides essential administrative support across the HR function and plays a key part in maintaining accurate records, robust audit trails, and consistent HR processes. The HR Assistant will support HR Advisors, Senior HR Advisors, the Senior ER Specialist, HR Project Lead, HR Onboarding Specialist, and HR Manager, acting as a central point of coordination for HR administration. The role also offers structured exposure to entry level advisory queries, supported by an HR Advisor, making it a strong development opportunity within a fast paced HR environment.
Job Responsibility:
HR Administration, Trackers & Audit Trails
Onboarding & Offboarding Support
Right to Work Compliance
Employee Queries & Phone Support
Reference Requests & Benefits Administration
Advisor & Casework Support
Payroll & Absence Administration
HR Projects & General Support
Requirements:
Previous experience in an HR administrative or office-based administrative role
Exceptional organisational skills and attention to detail, with the ability to maintain accurate records and audit trails
Ability to manage multiple tasks, trackers, and deadlines simultaneously
Clear and confident written and verbal communication skills
High level of discretion when handling sensitive and confidential information
Proficient in Microsoft Office, particularly Word and Excel
Nice to have:
Experience within a retail, gambling, or fast-paced commercial environment
Familiarity with HR systems and document management
Basic knowledge of UK employment legislation and HR best practice
CIPD Level 3 (or working towards) is desirable but not essential
A genuine interest in developing a career in Human Resources is essential
What we offer:
Bonuses
Incentives
Retail discount vouchers
Monthly pension contributions
Enhanced maternity & paternity pay
Long-service recognition programme
Life milestone rewards
Recognition scheme to earn and convert points to spend with over 700 retailers
Comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching
Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests
Access to further training and development opportunities