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This role provides critical support to HR and office operations in the South Korea office, ensuring smooth people processes and a positive employee experience for approximately 35 employees. As a key member of the local team, this role supports the full employee lifecycle, handles HR administrative activities, and coordinates day-to-day office matters. It plays a vital role in supporting Gates’ growth through solid HR practices, accurate data, and workplace reliability.
Job Responsibility:
Oversee the full employee lifecycle in Korea, including onboarding, employee changes, and exits, ensuring accuracy and compliance with timelines
Coordinate recruitment processes, including interview logistics and onboarding activities to ensure a smooth candidate and new hire experience
Prepare and review compensation proposals for new hires, ensuring alignment with internal equity, market benchmarks, and budget considerations
Maintain and update employee records, HR documents, and prepare necessary reports and letters
Handle contract labor management, including recruitment and deployment of temporary workers and contractors
Support workforce capacity planning and organizational design initiatives to align workforce needs with business objectives
Ensure accurate and timely processing of payroll, bonuses, and statutory benefits in collaboration with finance and payroll vendors
Oversee benefits administration, including employee group insurance renewals and compensation planning
Participate in compensation and benefits reviews, analyzing market data and internal equity to support competitive pay strategies
Support the design, implementation, and administration of Sales Incentive Plans (SIP), ensuring alignment with business objectives and performance metrics
Maintain time and attendance records and ensure adherence to company policies
Support audits, compliance checks, and ensure HRIS data accuracy, including assisting with the implementation of local HR policies
Coordinate employee engagement activities, including team-building events and survey follow-ups to enhance employee satisfaction
Assist in organizing internal training programs and liaise with external providers to ensure continuous development for employees
Manage office operations, including vendor liaison, office supplies, guest reception, and maintenance requests
Support safety and health-related administrative tasks and assist with employee committee activities as needed
Suggest and implement process improvements to enhance HR efficiency and streamline office support functions
Requirements:
Bachelor’s degree in human resources, business, psychology, or a related field
4-7 years of HR or office administration experience, preferably in a coordinator or generalist role
Strong communication and interpersonal skills, with the ability to engage effectively across all levels of the organization
Strong command of both written and spoken English is essential for success in a regional work environment
Good understanding of Korean labor laws and HR administrative requirements
High level of attention to detail, organizational skills, and ability to manage multiple priorities
Professionalism and ability to manage confidential information
Nice to have:
Experience with HRIS tools (e.g., HR Oracle or SuccessFactors)
Familiarity with payroll coordination and vendor management
Experience working in a multinational company environment
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