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HR and Payroll Officer

United Kingdom, Wigan Employment contract · Job Posted May 20, 2026
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Job Description

We are looking for an experienced and proactive HR & Payroll Officer to join our HR team in Wigan. This is a fantastic opportunity for someone who enjoys variety, thrives in a fast-paced environment, and has a strong background in payroll administration alongside broader HR operations. Payroll accuracy and compliance are a critical part of this role, so we're looking for someone who takes pride in delivering a seamless payroll experience while also supporting managers and colleagues across the full employee lifecycle. Working closely with the HR Manager, you'll play a key role in ensuring our people processes run smoothly, efficiently, and compliantly, while helping to create a positive colleague experience across the business.

Job Responsibility

  • Ownership of monthly payroll process
  • Manage payroll changes including salary amendments, pensions, benefits, starters, leavers, and contractual updates
  • Ensure compliance with HMRC and statutory payroll requirements
  • Work closely with Finance
  • Act as key point of contact for payroll and benefits queries
  • Identify opportunities to improve payroll and HR operational processes
  • Provide first-line HR advice and guidance to managers and colleagues on policies, procedures, and employee relations matters
  • Support managers with absence management, disciplinary and grievance issues, performance management, and wellbeing matters
  • Ensure HR policies are applied consistently
  • Build strong working relationships
  • Support full employee lifecycle from onboarding to offboarding
  • Maintain accurate and confidential employee records and HR systems
  • Produce HR reports and people data
  • Contribute to colleague engagement initiatives and projects

Requirements

  • CIPD Level 3 qualification or working towards CIPD Level 5
  • Previous experience across HR operations and payroll administration
  • Solid understanding of payroll legislation, HR processes, employee relations, and employment law
  • Experience using HRIS and payroll systems
  • Excellent attention to detail and accuracy
  • Strong organisational skills and ability to prioritise workloads in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Proactive, adaptable, approachable
  • Willing to get stuck in

What we offer

  • Competitive Basic Salary
  • Discretionary Bonus Scheme
  • Company Shares Option Plan
  • Contributory pension scheme
  • Life insurance (4 x basic salary)
  • Simply Health Cash Plan
  • Holiday entitlement (33 days inclusive of bank holidays)
  • Study Support and opportunity for progression and development
  • Confidential 24/7 365 employee assistance helpline
  • Agile and collaborative office environment with free parking, fruit, biscuits, and drinks
  • Regular social events, charity events and volunteering opportunities

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