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Hr and Payroll Officer

United Kingdom, Newport 15.57 GBP / Hour · Job Posted March 20, 2026
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Job Description

HR and Payroll Officers work as part of a small team to process all HR and Payroll changes through iTrent (HR/Payroll system). Each team member is required to meet tight payroll deadlines and take responsibility for ensuring that payroll work is completed accurately and in a timely manner. All team members will be expected to understand and action all HR/Payroll processes, including interpreting IPO policy and guidance, statutory leave and sick pay rules, HMRC rules and pension scheme information. In addition to this, the payroll team will ensure that any ad hoc queries are responded to and pay awards/bonus schemes are processed correctly within the necessary deadlines.

Job Responsibility

  • Using the HR/Payroll system (iTrent) to accurately process all HR & Payroll changes including but not limited to: New starters & Transfers in
  • Leavers & Transfers out
  • Promotions, temporary promotions, and reversions
  • Pension scheme administration
  • Sick pay calculations and letters
  • Administering family friendly policies & salary sacrifice schemes
  • Investigating and resolving employee queries
  • Understanding the logic behind payroll elements and be able to complete manual calculations where appropriate
  • Preparing for the monthly payroll run and completing processing and checking to published deadlines, including loading overtime and other self-service elements
  • Conducting a range of payroll checks before the BACS pay run
  • Processing annual pay awards, bonus schemes and other IPO rewards
  • Conducting one-off activity such as pensions data cleanse exercises
  • Maintaining accurate employee files and records
  • Examine complex information and obtain further information if needed to make accurate decisions
  • Monitor the storage of critical data and customer information to support decision making. Conduct regular reviews to ensure that personal data is stored accurately, confidentially and responsibly
  • Responding and actioning pension EPNs
  • Attending regular meetings with the team

Requirements

  • Payroll Experience (1 year +)
  • Confident and proficient using the iTrent HR and Payroll system and Microsoft Excel (experience using iTrent is essential)
  • Able to work effectively as part of a team and communicate clearly with colleagues and stakeholders
  • Ability to investigate and resolve queries independently
  • Highly organised, able to manage priorities and meet strict deadlines while maintaining confidentiality
  • Willingness to learn and adapt to new systems, processes, or guidance

Nice to have

Payroll qualifications would be an advantage

What we offer

  • Parking
  • Cafes
  • Gym
  • Flexible hours

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