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HR and Payroll Coordinator

United Kingdom, London 35000.00 - 40000.00 GBP / Year · Job Posted March 26, 2026
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Job Description

As a HR & Payroll Coordinator you will take ownership of monthly and fortnightly payroll process, be the first point of contact for day-to-day HR and employee relations (ER) queries for managers and employees. You will also support the smooth running of our Support Office with ad-hoc duties as required.

Job Responsibility

  • Manage and process monthly and fortnightly payroll, ensuring accuracy and deadlines are met
  • Maintain and update employee records, including starters, leavers, and changes
  • Respond to payroll and HR queries, escalating complex issues when needed
  • Act as first point of contact for employee relations matters
  • Provide guidance on absence, performance, and HR policies
  • Support onboarding processes and documentation
  • Produce reports for payroll, HR checks, and projects
  • Deliver general HR administrative support
  • Assist with day-to-day office operations, including facilities and supplies
  • Help maintain an organised and welcoming office environment

Requirements

  • Previous experience in an HR/Payroll administration role, ideally in a hospitality or retail environment
  • Strong understanding of payroll processes and common calculations
  • Confident in advising managers and employees alike on day-to-day ER issues
  • Comfortable using HR systems, with the ability to learn new processes quickly
  • Excellent attention to detail, especially when working with payroll data
  • Approachable, supportive and able to build strong working relationships
  • Flexible and willing to support wider Support Office management when needed

What we offer

  • Competitive salary and benefits package
  • Free cinema tickets, discounts on food, drink and leisure activities across our venues
  • 33 days holiday (including bank holidays)
  • Pension scheme
  • Life insurance
  • Wagestream – access your hard earned £££ whenever you need
  • Health & Wellbeing support
  • Mental Health advice via Hospitality Action
  • Hybrid working (1 day from home) and a supportive office environment
  • Enhanced maternity/paternity leave
  • Ongoing training, learning and career development opportunities
  • The chance to be part of a collaborative and people-focused team during an exciting time of growth

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