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People and Learning Coordinator role in the charity industry, providing HR general administration and coordinating learning and development activities
Job Responsibility:
Provide efficient and accurate HR general administration
Process new starter information, including producing offer letters and contracts of employment, applying for references, inputting data into the HR Information System, completing new starter checklists, and ensuring all right-to-work documentation is compliant with UK legislation
Process leaver information, including issuing termination letters, checking leaver forms, and ensuring exit interviews are offered to all departing staff
Ensure induction, probation reviews, and appraisals are conducted and relevant documentation is properly filed
Maintain accurate and up-to-date employee records, ensuring confidentiality and compliance with the Data Protection Act at all times
Act as a point of contact for HR and L&D enquiries
Coordinate DBS checks for staff
Ensure sickness absence documentation and reporting procedures are in place, and monitor entitlements and trigger points
Maintain professional knowledge of HR policies, employment law, and best practices
Manage Occupational Health referrals, pension meetings, and staff benefits
Prepare and submit accurate payroll information to the Finance team on a monthly basis
Respond to payroll-related queries from employees
Act as a point of contact for Learning & Development (L&D) enquiries and requests from employees and managers
Book training sessions, liaise with training providers, and maintain positive relationships with external suppliers
Ensure the L&D policy is communicated and followed across the organisation
Monitor and manage the training tracker, ensuring new accounts are created and mandatory modules are completed within required timelines
Send welcome emails and L&D induction materials to new staff
Book rooms and send reminders for upcoming training sessions
Coordinate end-to-end recruitment processes for staff, including preparing recruitment approval forms, drafting and uploading adverts and job descriptions, and managing website postings
Schedule interviews, arrange room or remote bookings, and communicate outcomes to successful and unsuccessful candidates
Maintain an up-to-date library of job descriptions, person specifications, interview questions, and assessment materials
Prepare and maintain regular HR reports and dashboards (monthly, quarterly, and annual), covering areas such as sickness absence, training, headcount, FTE, turnover, EDI, recruitment, retention, and L&D, to support data-driven decision-making
Requirements:
Significant experience working as an Administrator in a People function department
Good understanding of the employment policies and processes, employment legislation and best practices
Strong interpersonal skills, and confident and flexible to deal with colleagues from a wide range of backgrounds and departments, and exercise effective interpersonal skills
Excellent verbal and written communication and interpersonal skills
Excellent planning skills and organisational skills, with ability to prioritise and manage competing demands efficiently and effectively
Effective IT skills including working knowledge of Microsoft Office
Ability to problem solve and make decisions
Ability to work well independently as well as part of a team
Able to work with and maintain highly confidential and sensitive information
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