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Advise on all employee relations matters (performance, absence, disciplinary, grievances)
Provide timely, compliant guidance in line with legislation and policy
Manage ER casework to resolution using HR systems
Partner with and coach managers to build confidence in handling people issues
Support HR projects (e.g. TUPE, redundancies, organisational change)
Deliver training on key HR policies
Maintain and update HR templates and guidance
Attend and support formal case meetings
Analyse and report on HR KPIs (absence, disciplinaries, turnover, headcount)
Produce reports from Zellis and other HR systems
Continuously improve HR processes, policies and practices
Support HR communications and employee benefit initiatives
Prepare contracts, offer letters and onboarding documentation
Assist with Works Council and employee forums
Provide general HR and project support as required
Requirements
Experience in a HR Advisor role
Significant experience of dealing with employee relations casework and advising managers on HR policy, procedures and best practice: absence management, disciplinary, grievance and performance management
Experience using HR databases and case management systems
Able to plan and prioritise workload and cases
Give excellent customer service- to internal and external customers
Excellent listening, questioning, persuading and influencing skills
Able to handle challenging situations with diplomacy and tact
Up to date employment law knowledge
Think clearly and stay focused when under pressure
Forge relationships with a wide-range of stakeholders and adapt personal style
Lead by example and demonstrate actions and behaviours required of others
Confident using Microsoft Office applications, in particular word and excel
GCSE's or equivalent Grade C in Mathematics & English
CIPD qualified- part or full
Full UK driving licence and access to own transport
Nice to have
Developing HR processes, procedures and policies
Experience of coaching managers
Advising on restructuring and redundancy situations
Experience of a multi-site environment
Understanding of TUPE legislation and dealing with TUPE transfers
What we offer
Competitive salary – accredited Living Wage employer
25 days holiday per year, plus bank holidays
Option to purchase up to 5 additional days holiday per year
Discretionary annual bonus scheme
Pension scheme - employer matched contributions up to 4%
Life assurance scheme worth at least 1x annual salary
Subsidised canteen
Free parking
Free turkey or voucher at Christmas
apetito perks scheme including salary sacrifice options and retail discounts