HR Advisor

• Manage and respond to queries in our Manager Advice ticket system and our Manager Advice Line
• Be a first point of contact to guide stakeholders through the correct procedures, following company best practices
• Complete admin tasks such as issuing meeting invite letters and note-taking
• Providing support with drafting outcome letters from cases such as disciplinaries, grievances and appeals
• Provide guidance to line managers that is not only prompt but legally compliant
• Manage your caseload and ER matters within remit from inception to completion
• Prepare and coach managers on cases such as disciplinary, grievance, poor performance, probation, conducting investigations, preparing documentation, and running a variety of formal meetings
• Escalate complex/serious issues to the Senior HR Advisor and HR manager when required
• Proactively manage the co-ordination and administration of caseload including any related correspondence
• Work with other members of the team to ensure cross-collaboration and peer review of advice when needed
• Support, review and maintain our HR documentation, including manager guides, letter templates and policies where required

• Solid understanding of UK employment law
• Well organised and comfortable managing a busy workload and deadlines
• Strong communication skills, be able to influence at all levels of the business
• Ability to deliver pragmatic solutions, with a methodical approach to problem solving
• Use your own initiative to enhance working practices
• Collaborative team player who supports others
• Self-motivated, proactive and adaptable

CIPD Level 3 or above

• 33 days holiday
• At least 5% contribution pension scheme
• Enhanced Maternity, Paternity and Adoption Packages
• Make a difference day (x2 fully paid charity days a year)
• Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder