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Are you an experienced HR professional who thrives on managing ER casework? We're currently recruiting for an experienced HR Advisor to join our People & Culture team here at Arco on a maternity cover basis. The HR Advisor will strive to improve employee relations across the business providing specialist employee relations advice and guidance on the management of employee relation cases and polices, whilst maintaining knowledge of the business, HR trends and employment legislation.
Job Responsibility:
Providing a professional front-line advisory service that supports employees and managers with HR policy, process and system queries, aiming to resolve as many at first point of contact as possible
Analysing confidential and sometimes complex information sources to make sound judgements on owned ER cases (disciplinary, performance, grievance and absence), providing advice, counsel and resolutions to managers in order to ensure legal compliance and mitigate business risks with minimal escalation
Coaching line managers on complex ER matters, acting as a trusted Advisor to stakeholders to resolve employee issues and build management capability
Reviewing documentation including occupational health referrals, disciplinary investigations and performance improvement plans
Applying a commercial mindset to advice given, providing pragmatic solutions, while ensuring that an appropriate risk radar is applied to review any potential challenge including legal and regulatory
Building good working relationships and communicating effectively with all key stakeholders, including the HRBP team, people managers and colleagues
Supporting the wider HR team in delivery of the overall HR strategy and key business projects
Providing training sessions to managers across the business on HR policy and processes e.g. absence and performance management training
Ensuring employment policies and decisions are applied consistently across the business
Requirements:
Professional qualification of CIPD Level 5 or equivalent is desirable
Knowledge and experience of providing generalist HR advice and correspondence with an in-depth knowledge on adherence to current legislation to ensure legal compliance
Experience of working in a confidential environment and providing specialist/generalist HR and ER advice to colleagues and Line Managers with minimal supervision
Knowledge of HR Policies, procedures and systems
Highly focused on customer service with demonstrable understanding of excellent service delivery
Experience in Excel, PowerPoint, Word and SharePoint
What we offer:
Competitive starting salary plus bonus
32 days holiday inclusive of bank holidays which rises with service, plus the option to purchase up to 5 more days each calendar year
2 fully paid Community Volunteering days every year
An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
Free, 24-hour access to our Employee Assistance Programme
Health Cash Plan where we'll reimburse up to 100% of everyday healthcare costs
Access to our Learning Management System, to support your personal and career development