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United Kingdom, London Gatwick Employment contract 38000.00 GBP / Year · Job Posted May 29, 2026
Job offer has expired
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Job Description
This is a hugely exciting opportunity to join the Gatwick Ground Services HR Team as HR Advisor. Based at London Gatwick but also supporting our operation at London City; the purpose of this role is to provide professional, solutions‑focused advice and support to managers and employees across the organisation, ensuring all people‑related matters are managed in line with current employment legislation, HR best practice, and organisational policy. This role will require full-time on-site presence during the initial onboarding and training period (typically the first few months). Following this, there may be an opportunity to transition to a hybrid working arrangement, subject to business needs and performance. Candidates should be comfortable maintaining flexibility in their working pattern in line with organisational requirements.
Job Responsibility
Provide timely, accurate HR advice in line with employment legislation, policy, and best practice
Manage a range of employee relations matters, ensuring fair, consistent, and compliant handling
Maintain HR systems and processes, ensuring data accuracy, governance, and workflow efficiency
Build strong relationships with managers to identify people issues early and support departmental needs
Lead low‑ to medium‑complexity ER cases from enquiry to resolution with clear documentation and compliance
Coordinate HR surgeries, offering updates and proactive support to uphold consistent people management
Support managers with performance, attendance, wellbeing, and other employee‑related matters
Assist the Snr HR Manager with HR projects, policy reviews, and organisational initiatives
Contribute to HR metrics, producing accurate reports to support data‑driven decision‑making
Support with OHI & engagement role out
Requirements
Experience of working in a generalist HR role
Experience of advising on ER cases
Strong practical HR knowledge with the ability to support managers in day‑to‑day people management activities
Good problem‑solving skills to address a variety of employee and operational issues
Clear and confident communication skills, with the ability to build effective working relationships at all levels
Comfortable working with data, including basic analysis to support decision‑making
Confidence to provide guidance and raise concerns where appropriate, ensuring compliance with policy and legislation
Working knowledge of UK employment law, HR policies, and best practice, particularly in relation to Employee Relations
Competent user of HRIS platformsand Microsoft Office applications
Must be able to obtain satisfactory 5 year background referencing in addition to a criminal record check to enable the issue of an airside pass
Nice to have
IR experience (preferred)
CIPD (preferred)
What we offer
Access to discounted flights known as hotline fares, standby tickets and concessions with British Airways and other code share airlines
Access to a Private Health Care scheme and additional health benefits including free winter flu jab
Cycle to work scheme
Free staff parking
Discounts on public transport and airport food vendors
A generous leave allowance (in addition to Bank Holidays) of 23 days, increasing to 24 days after 5 years service