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We are seeking an HR Advisor to provide high-quality, remote HR advisory and transactional support to employees and people leaders. This role acts as a first point of contact for HR-related queries, delivering consistent, policy-based guidance through a ticketing system. The role plays a key part in ensuring accurate HR administration, positive employee experience, and adherence to defined service levels.
Job Responsibility:
Provide HR advice and transactional support to employees and managers, aligned with established HR policies and processes
Act as the primary contact for HR queries, ensuring accurate registration and tracking in relevant systems
Manage workload using a case management tool, resolving queries or escalating cases to specialist teams when required
Deliver consistent and timely responses in line with agreed service level agreements
Own and manage selected end-to-end HR processes, which may include payroll support, maternity administration, relocation processes, leaver activities, time sheet collection, preparation of employment and pay certificates, tax-related documentation, and occupational health administration
Work confidently with HR systems and tools such as knowledge bases, SAP, employee self-service portals, and payroll provider systems
Maintain high standards of data accuracy, confidentiality, and documentation quality
Requirements:
Prior experience in an HR position or a similar field
Fluent in English
Proficient in MS Office with strong accuracy and attention to detail
Comfortable working in a structured environment with clear procedures and defined SLAs
Able to prioritise routine tasks effectively while maintaining a high level of precision
Comfortable working in cross‑cultural contexts with a collaborative approach
Nice to have:
An additional language considered an advantage
What we offer:
Access to internal and external trainings via other providers
Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
Cafeteria package
Private Medical Services
Employee Assistance Program to support your wellbeing and mental health
Life and accident insurance
You can work remotely overseas for 20 days a year
16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
You and your family members can enjoy several discounts from our partners