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At Frasers Group, we're rethinking retail and the people strategies that power it. Through digital innovation, data, and standout store experiences, we serve consumers with the world's best sports, premium and luxury brands across the globe. Home to brands including Sports Direct, FLANNELS, USC, Frasers and GAME, we are building a dynamic, fast-moving ecosystem where performance, innovation and scale go hand in hand and where our people are central to how we win.
Job Responsibility:
Supporting the HR Business Partners through the provision of generalist, proactive support on a range of employee relations issues
Providing an efficient service for employees requiring guidance, help and advice in respect of Company policies and procedures and Employment legislation
Creating a positive employee relations approach
supporting, coaching and upskilling Managers to fulfil their people management responsibilities
Providing operational support and advice on employee relations matters
such as disciplinary, grievance, appeals
Supporting with redundancy consultation processes and TUPE when necessary
Proactively dealing with absence management
assisting with the identification and resolution of problematic cases and long-term sickness issues, monitoring KPIs and trends to propose preventive measures
Managing an allocated employee relations case load
Assisting the team to support departments/teams through organisational change and embedding new structures and processes where required
Maintain employment legislation knowledge to provide sound guidance and expertise to management
Working with the Management team to drive performance on key people metrics
Requirements:
Proven track record in a similar ER/HR role
Experience of handling ER cases including disciplinary and grievance, appeals, absence management and redundancy
Up to date knowledge of employment legislation including GDPR
High level of discretion and confidentiality
Resilient, flexible, assertive, and confident in approach
Effective communication and interpersonal skills
Ability to work under pressure and to deadlines
Ability to manage and prioritise a busy and varied workload
Excellent stakeholder, people and change management skills
Good analytical and systems skills
Customer focused approach
Problem solving ability in a fast-paced business
What we offer:
Frasers Champion - monthly peer-nominated scheme where 8 winners receive double their pay for a month
Retail Reconnect - two days per financial year spent in a store or warehouse to gain frontline insights
Fearless 1200 - a performance-linked reward scheme
Frasers Fit - free gym classes and discounted gym memberships, wellbeing app
Retail Trust - free 24-hour wellbeing helpline, wellness hub, counselling, and financial/legal support