HR Advisor

• Provide HR Support to a wide variety of ICON’s internal teams
• Working to an agreed timeline, you will work to resolve and answer any HR related queries to the team
• Provide responses to and guidance on all HR processes and policies, from new starter, right through the employee life cycle to leaver process
• Advising employees and managers on all HR issues up to agreed point of escalation to HR Managers
• Partnering with HR Managers to ensure smooth transition and escalation of issues to them as required and to ensure that all issues raised by customers are followed up as appropriate
• Educating the ICON community where possible services are provided through a self-service channel
• Contribute to the creation of solutions to improve and standardize (globally where possible) the service by Identifying and recommending opportunities for improvement
• Assess and allocate variable work that comes into the Service Centre
• Ensure Individual development and continual service improvement

• A degree in Human Resources
• 3-4 years’ experience within a similar role with exposure to HR administration and HR support
• Experience with HR digital tools, preferably Workday
• Proficiency in English - verbally and written
• Preference will be given to candidates with additional language skills in Dutch
• Customer focused with a sense of urgency
• Works collaboratively and using your own initiative

Additional language skills in Dutch

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others