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When the business undergoes change, you will act as our operational anchor, guiding leaders through organisational design, restructures, and redundancy processes. You will independently champion a portfolio of complex ER cases from inception to resolution, including dismissals, appeals, and tribunal preparation. Beyond casework, you will legally safeguard the business by virtually representing us in confidential grievances, disciplinaries, and collective consultations. You will keep us ahead of the curve by updating policies in line with shifting UK&I legislation, while proactively building team capability through best-practice training. Finally, you will collaborate with the wider HR team on strategic projects to continuously elevate our overall service delivery.
Job Responsibility
Act as operational anchor guiding leaders through organisational design, restructures, and redundancy processes
Champion a portfolio of complex ER cases from inception to resolution, including dismissals, appeals, and tribunal preparation
Virtually represent the business in confidential grievances, disciplinaries, and collective consultations
Update policies in line with shifting UK&I legislation
Proactively build team capability through best-practice training
Collaborate with the wider HR team on strategic projects
Requirements
Proven track record of managing a highly complex, sensitive ER caseload within a dedicated advisory or specialist environment
In-depth, up-to-date knowledge of UK&I employment legislation combined with practical experience navigating change programs, organisational restructures, trade union consultations, and employment tribunal preparation
CIPD qualification (Level 5 or 7)
Pragmatic problem-solver with a commercial, solution-oriented mindset
Stakeholder management skills to quickly build trust, establish credible relationships, and confidently challenge leaders at all levels
Ability to manage competing priorities with agility
Communicates complex legal advice with clarity and empathy
Strong collaborative judgment to work across the wider People function
What we offer
25 days' holiday (plus bank holidays) with extra days after three, five and ten years
Scheme to buy extra holiday
Extra day's paid leave each year to volunteer
Big moment day - extra day's paid leave for a moment that matters
Bonus scheme
Company pension contributions matched up to 6%
Enhanced family leave
Healthcare cash plan
Car lease scheme for new electric or hybrid car
Wellbeing support including 24/7 assistance programme
Access to Stream app for managing finances
Discounts including 15% off Reach's Yimbly marketplace
Interest-free loans for season tickets and technology