CrawlJobs Logo

HR Advisor – Case Coaching Team

outsource-uk.co.uk Logo

Outsource UK

Location Icon

Location:
United Kingdom , Barrow-in-Furness

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

23.82 GBP / Hour

Job Description:

This is a Case Coaching Advisor position – not a generalist HR role. You will act as a subject matter expert in Employee Relations (ER), providing specialist advice and coaching on complex, high-risk cases across the UK business. The UK Case Coaching Team provides expert technical advice and support to managers on all Employee Relations matters, including complex investigations, disciplinaries and grievances.

Job Responsibility:

  • Act as a trusted SME and strategic advisor to managers and senior leaders
  • Provide legally sound, risk-balanced advice in line with UK employment law and internal policy
  • Ensure compliance with the Acas Code of Practice and current legislation
  • Coach and influence managers to build capability and confidence in managing ER matters
  • Work closely with Trade Unions and employee representatives in a unionised environment
  • Manage a large and varied case workload across multiple UK business areas
  • Coach and advise Line Managers on complex and sensitive ER cases with high business risk
  • Establish strong working relationships with key stakeholders to ensure effective case progression
  • Provide balanced, commercially aware and legally compliant advice
  • Support managers, employees and representatives to resolve cases effectively and consistently
  • Maintain accurate and timely case records using appropriate systems
  • Challenge and influence managers constructively to improve ER capability

Requirements:

  • CIPD Level 5 qualification or above
  • Significant ER discipline expertise with strong UK employment law knowledge
  • Demonstrable experience managing a high-volume, complex case workload
  • Experience working in a unionised environment
  • Proven ability to advise on high-risk and complex ER matters
  • Strong stakeholder management skills across varied and senior audiences
  • Sound judgement and problem-solving capability
  • Knowledge of UK employment law and its practical application
  • Knowledge of Acas Code of Practice
  • Knowledge of best practice Employee Relations frameworks
  • Case management and prioritisation
  • Risk assessment and mitigation
  • Influencing and coaching
  • Stakeholder engagement
  • Clear and confident written and verbal communication

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for HR Advisor – Case Coaching Team

Group HR Manager

We are working with an AMAZING Media/Entertainment company who are seeking a new...
Location
Location
United Kingdom , London
Salary
Salary:
60000.00 - 65000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Comprehensive understanding of employment law
  • Proven experience in handling ER case work with positive outcomes
  • Retail experience is highly advantageous
  • Proficient in leading teams and coaching stakeholders on HR best practises
  • Experience in retail and/or warehouse setting is a plus
  • Ability to influence at all levels
Job Responsibility
Job Responsibility
  • Managing the HR Advisor, ensuring effectiveness and development needs are met
  • Being a trusted business partner to owners and directors, advising on complex ER issues
  • Providing a HR 'help desk' for managers, guiding them on employee relations matters
  • Overseeing ER issues and ensuring appropriate management involvement
  • Reviewing and drafting HR policies and related documentation
  • Managing recruitment for senior-level vacancies
  • Designing and delivering management coaching and training sessions
  • Acting as the Systems Administrator for the HRIS
  • Acting as Head of H&S, maintaining compliance and standards
  • Managing company benefits
What we offer
What we offer
  • 25 days annual leave
  • company pension scheme
  • employee discount
  • Fulltime
Read More
Arrow Right

People Advisor

Supporting, guiding, and coaching People Managers across Activate Group to effec...
Location
Location
United Kingdom , London
Salary
Salary:
40000.00 GBP / Year
activate-group.com Logo
Activate Group Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience of managing a high-volume employee relations caseload within an HR shared service model
  • Experience of managing recruitment campaigns
  • Strong attention to detail with first class written and verbal communication skills
  • Good knowledge of UK employment law, relevant legislation and employee relations best practice
  • CIPD Level 5 qualified/working towards (or equivalent experience)
Job Responsibility
Job Responsibility
  • Managing a variety of employee relations cases through to completion
  • Recording case updates on HR system and providing regular updates to key stakeholders
  • Upskill and coach People Managers on managing employee relations cases
  • Develop and deliver training to People Managers
  • Advise on relevant policies and processes
  • Managing recruitment campaigns from advert through to appointment and on-boarding
  • Build relationships with stakeholders
  • Develop a comprehensive understanding of Activate Group
  • Input into policy/process reviews and updates
  • Support People Operations Team with a variety of HR queries
What we offer
What we offer
  • 33 days holiday (including bank holidays)
  • Personal health cash plan
  • Enhanced maternity / paternity / adoption / shared parental pay
  • Life assurance: three times basic salary
  • Free breakfasts and fruit
  • Birthday surprise for everybody
  • Fulltime
Read More
Arrow Right

Employee Relations Advisor

As an Employee Relations Advisor, you will be responsible for providing guidance...
Location
Location
Salary
Salary:
Not provided
jgarecruitment.com Logo
JGA Recruitment Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as an Employee Relations Advisor or in a similar role, handling employee relations matters within an organization
  • In-depth knowledge of employment laws, regulations, and HR policies and practices
  • Strong understanding of conflict resolution techniques and mediation skills
  • Excellent interpersonal and communication skills to effectively collaborate with employees and management at all levels
  • Ability to conduct thorough and objective investigations, maintaining confidentiality and integrity
  • Excellent problem-solving and decision-making skills to analyze employee relations issues and recommend appropriate actions
  • Strong organizational and time management skills to handle multiple cases and prioritize work effectively
  • Proficiency in using HRIS systems and other relevant HR tools
  • Ability to work independently and collaboratively in a team environment
  • Ability to maintain confidentiality and handle sensitive employee information with professionalism
Job Responsibility
Job Responsibility
  • Provide guidance and support to managers and employees on employee relations matters, including policy interpretation, conflict resolution, and performance management
  • Investigate and resolve employee complaints and grievances, ensuring fair and impartial handling of cases
  • Conduct thorough and objective investigations into employee relations issues, gathering relevant information and conducting interviews as necessary
  • Collaborate with managers to address performance-related issues and develop appropriate corrective action plans
  • Mediate and facilitate discussions between employees and management to resolve conflicts and improve working relationships
  • Assist in the development and implementation of employee relations policies, procedures, and practices in alignment with employment laws and organizational values
  • Stay updated with employment laws and regulations, providing guidance to ensure compliance and mitigate legal risks
  • Provide coaching and training to managers on effective employee relations practices, conflict resolution, and performance management
  • Develop and deliver employee relations training programs to enhance understanding and awareness among employees
  • Analyze employee relations data and trends to identify areas of improvement and recommend proactive solutions
Read More
Arrow Right
New

HR Advisor – Case Coaching Team

This is a Case Coaching Advisor position – not a generalist HR role. You will ac...
Location
Location
United Kingdom , Barrow-in-Furness
Salary
Salary:
23.82 GBP / Hour
outsource-uk.co.uk Logo
Outsource UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • CIPD Level 5 qualification or above
  • Significant ER discipline expertise with strong UK employment law knowledge
  • Demonstrable experience managing a high-volume, complex case workload
  • Experience working in a unionised environment
  • Proven ability to advise on high-risk and complex ER matters
  • Strong stakeholder management skills across varied and senior audiences
  • Sound judgement and problem-solving capability
  • Knowledge of UK employment law and its practical application
  • Knowledge of Acas Code of Practice
  • Knowledge of best practice Employee Relations frameworks
Job Responsibility
Job Responsibility
  • Act as a trusted SME and strategic advisor to managers and senior leaders
  • Provide legally sound, risk-balanced advice in line with UK employment law and internal policy
  • Ensure compliance with the Acas Code of Practice and current legislation
  • Coach and influence managers to build capability and confidence in managing ER matters
  • Work closely with Trade Unions and employee representatives in a unionised environment
  • Manage a large and varied case workload across multiple UK business areas
  • Coach and advise Line Managers on complex and sensitive ER cases with high business risk
  • Establish strong working relationships with key stakeholders to ensure effective case progression
  • Provide balanced, commercially aware and legally compliant advice
  • Support managers, employees and representatives to resolve cases effectively and consistently
  • Fulltime
Read More
Arrow Right

Human Resources Manager

The Human Resources Manager – Plant Operations acts as the primary People & Cult...
Location
Location
Canada , Richmond
Salary
Salary:
Not provided
crownpackaging.com Logo
Crown Packaging UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Human Resources, Business Administration, or related field preferred
  • 5+ years of progressive HR experience in a manufacturing environment
  • Experience working in a unionized setting required
  • Demonstrated experience leading labour relations, grievance handling, and CBA interpretation
  • Experience providing HR leadership and coaching to managers and HR team members
  • CPHR or SHRM‑CP/SHRM‑SCP preferred
  • Proficiency with HRIS
  • Strong analytical skills for workforce planning, budgeting, and reporting
  • Labour Relations Expertise
  • Coaching & Influencing Skills
Job Responsibility
Job Responsibility
  • Lead all labour relations activities for a unionized manufacturing environment
  • Manage grievances, investigations, and interpretation of CBA language
  • Serve as primary local lead for collective bargaining preparation, including analysis, scenario planning, and strategy development
  • Coach managers on CBA application, progressive discipline, workplace conduct, and employee‑relations best practices
  • Support leaders in grievance meetings and union interactions
  • Act as a trusted advisor on complex employee‑relations matters, ensuring fair, consistent, and legally compliant outcomes
  • Manage Short-Term and Long-Term Disability cases, including employee/provider/insurer follow‑up
  • Manage WSBC cases and related follow‑ups
  • Support return‑to‑work planning, accommodation processes, and overall attendance management
  • Serve as primary HR business partner to the Plant Manager and leadership team
What we offer
What we offer
  • A comprehensive health care plan including drug cards, vision care, life insurance and dental plan
  • Employee & Family Assistance Plan coverage with full services, including dietary and nutritional services, retirement planning, and support services
  • RRSP match & Deferred Profits Share Plan
  • Learning & development and growth opportunities
  • 14 paid holidays (stats plus, Christmas Eve, Boxing Day and Easter Monday), per year
  • Annual Events~ Annual Staff Holiday Party, Summer Family BBQ, Safety Luncheons, Birthday celebrations and years of service awards etc
  • Free on-site parking
  • Fulltime
Read More
Arrow Right

HR Advisor – Case Coaching Team

This is a Case Coaching Advisor position – not a generalist HR role. You will ac...
Location
Location
United Kingdom , Barrow-in-Furness
Salary
Salary:
23.82 GBP / Hour
outsource-uk.co.uk Logo
Outsource UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • CIPD Level 5 qualification or above
  • Significant ER discipline expertise with strong UK employment law knowledge
  • Demonstrable experience managing a high-volume, complex case workload
  • Experience working in a unionised environment
  • Proven ability to advise on high-risk and complex ER matters
  • Strong stakeholder management skills across varied and senior audiences
  • Sound judgement and problem-solving capability
Job Responsibility
Job Responsibility
  • Act as a trusted SME and strategic advisor to managers and senior leaders
  • Provide legally sound, risk-balanced advice in line with UK employment law and internal policy
  • Ensure compliance with the Acas Code of Practice and current legislation
  • Coach and influence managers to build capability and confidence in managing ER matters
  • Work closely with Trade Unions and employee representatives in a unionised environment
  • Manage a large and varied case workload across multiple UK business areas
  • Coach and advise Line Managers on complex and sensitive ER cases with high business risk
  • Establish strong working relationships with key stakeholders to ensure effective case progression
  • Provide balanced, commercially aware and legally compliant advice
  • Support managers, employees and representatives to resolve cases effectively and consistently
  • Fulltime
Read More
Arrow Right
New

Hr Advisor

Are you an experienced HR professional who thrives in a fast paced environment a...
Location
Location
United Kingdom , Milton Keynes
Salary
Salary:
22.84 GBP / Hour
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant experience in ER case management, including complex cases
  • Strong coaching skills and the ability to influence stakeholders at all levels
  • Up to date knowledge of UK employment legislation and best practice
  • Experience designing and delivering training programmes
  • Strong Excel and data analysis skills, with the ability to draw insights from data
  • Excellent written English, particularly for case documentation and business communications
  • High emotional intelligence, strong problem solving ability and a calm approach under pressure
  • Strong organisation and time management skills with the ability to balance competing priorities
  • CIPD qualification (or working toward it) preferred
Job Responsibility
Job Responsibility
  • Provide expert advice and coaching to managers on ER matters including performance, disciplinary, grievance, sickness, flexible working, and probation
  • Manage a diverse ER caseload, ensuring high quality documentation, audit trails, and consistent application of employment legislation and internal policies
  • Lead sickness absence casework, liaising with Occupational Health and wellbeing providers, analysing trends, and supporting managers in managing attendance effectively
  • Support annual HR cycle activities such as PDR calibration, performance data reviews and remuneration processes
  • Design and deliver engaging training for people managers, including employee relations and management essentials modules
  • Analyse HR and people data, identify trends, and provide actionable insights to drive decision making
  • Support talent, succession planning and organisational design activities
  • Contribute to the development and continuous improvement of policies, processes, tools and templates
  • Play an active role in the apprenticeship scheme, supporting managers and ensuring a positive experience for apprentices
  • Collaborate with the wider HR team, including HR Business Partners, HR Hub, Reward & Benefits and Resourcing
Read More
Arrow Right

Hr Manager

We’re looking for an HR Manager to provide day‑to‑day support to our HR Team bas...
Location
Location
United Kingdom , Bellshill
Salary
Salary:
Not provided
williamgrant.com Logo
WILLIAM GRANT & SONS
Expiration Date
April 01, 2026
Flip Icon
Requirements
Requirements
  • Solid experience in a generalist HR role partnering with operational leaders, ideally within manufacturing, FMCG or similar environments
  • Experience leading or guiding an HR and/or HR administration team
  • Strong data‑analytical capability
  • Confidence navigating employment legislation and applying policy with fairness and sound judgement
  • Effective coaching, influencing, and relationship‑building skills, with the ability to simplify complexity and move work forward
  • Experience in competency‑based hiring, as well as knowledge of succession, talent, and L&D frameworks
  • A data‑driven mindset, using insight to inform decisions and track outcomes
Job Responsibility
Job Responsibility
  • Partnering with leaders to shape a high‑performing, open and collaborative culture that emphasises inclusivity and accountability
  • Leading and developing the HR Administration Team to ensure effective, high‑quality HR service delivery
  • Embedding consistent HR practices through policies, principles, tools, and templates, aligning with Centre of Excellence guidance and local legal requirements
  • Acting as a trusted advisor on organisation, people, and leadership matters
  • coaching leaders to develop their teams, anticipate challenges and implement effective solutions
  • Supporting leaders to deliver robust talent, progression and succession processes that strengthen capability, performance management and future pipeline planning
  • Delivering projects and supporting the implementation of HR programmes and site initiatives to agreed timescales
  • Ensuring effective management of routine HR activities—including recruitment, L&D and ER case management—while coaching leaders to build confidence, competence, and accountability
  • Providing HR support to wider OBU sites where needed, ensuring consistency, alignment, and strong cross‑site collaboration
What we offer
What we offer
  • Competitive salary and benefits designed to promote financial wellbeing
  • Eligibility to participate in a bonus plan
  • Generous holiday entitlement with an opportunity to ‘buy’ or ‘sell’ some holiday
  • Private Healthcare and Doctor@Hand (remote GP service)
  • Defined contribution pension plan (company contributes 8% or 10%)
  • Employee Assistance Programme
  • Life Assurance cover of eight times annual basic salary
  • Product allocation of company brands
  • Cycle to Work scheme
  • Charity matching up to £1,000 per year
  • Fulltime
Read More
Arrow Right