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Provide professional and effective HR administration in order to support our business needs and that of our employees. Ensuring smooth delivery of HR services, accurate record-keeping, compliance with legal and internal requirements, and excellent employee support throughout the employee lifecycle.
Job Responsibility:
Ensure completion of the onboarding process for new starters, including but not limited to evidence of Rights to Work in UK, insurances, driving licenses, references, completed application form
Process DBS applications and bring any relevant factors to the attention of the HR Advisor or Head of HR
Maintain accurate HR information and verification of data in the HR system, ensuring the information is accurate
HR management and compliance - being first point of contact for all HR related queries for this site
Prepare offer letters, contracts of employment, contractual change letters and leavers letters as required
Ensure that all sickness and holiday records are logged
Ensure completion of the leavers process and action the leaver notification when a leaver is confirmed
Support colleagues with HR system queries, in an accurate and timely manner
Supporting line managers to enable self-service where required
Employee relations – manage and advise day to day ER cases
Manage HR inbox, and escalate as appropriate
Assist with recruitment including uploading job ads, liaising with managers and with agencies
Ensure any information for payroll is processed in a timely manner liaising with the Group Payroll team
Assist with wider HR projects and initiatives, for example well-being, learning and development etc
Supporting minute taking for meetings
Be an effective representative of the Company and to always act in a professional manner, promoting a positive Company image
Undertake any other duties which commensurate with the post
Attendance at internal or external company events may be required from time to time
Requirements:
Level 3 CIPD qualified or above (or working towards)
Demonstrable HR Administration experience
Experience with HRIS maintaining databases accurately and running regular reports
Good understanding of Employment Law, knowledge of laws, regulations and experience with organisational policies
Strong ER skills and knowledge including disciplinaries, grievances, appeals, performance management, long term sickness and capability
Attention to detail with clear and simple communication skills, both verbally and written
Proficient in MS Office applications
What we offer:
Contributory pension scheme
Life assurance
24 days + Bank holidays
Sureserve Benefits Hub, accessing over 1000 retail discounts
Virtual GP service, available for employees and immediate family
Employee Assistance Programme (EAP)
Bike2Work Scheme
EV Car Scheme
Employee engagement events and “Employee Voice” programmes
Strong opportunities for career growth and development
“Sureserve Legends” – celebrating the fantastic ways in which our employees live our values