HPC Technical Consultant, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
United States, Tennessee

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

60800.00 - 140400.00 USD / Year

Save Job

Apply Position

Job Description:

This role involves performing on-site repair and maintenance of HPC compute, network, and storage hardware, reviewing and acting on tickets, collaborating with team members, and conducting hardware component replacements. Additional responsibilities include ensuring organized tools, moving parts and equipment, assisting in system installations, and interfacing with inventory managers.

Job Responsibility:

Perform repair and maintenance activities on HPC compute, network, and storage hardware
Review tickets for hardware actions needed and claim for action
Interact with ticket system to document actions taken and pass ticket to next step
Complete training on specialized compute hardware, network, and storage components
Collaborate with team members using face-to-face, phone, and online communication including email, Teams, and Slack
Perform hardware actions, e.g. component replacement from spares
Operate hand tools and low-power tools (e.g. battery power screwdriver)
Occasionally assist with system installation activities

Requirements:

Perform repair and maintenance activities on HPC compute, network, and storage hardware
Review tickets for hardware actions needed and claim for action
Interact with ticket system to document actions taken and pass ticket to next step
Complete training on specialized compute hardware, network, and storage components
Read system documentation and diagrams to identify specified components within system
Collaborate with team members using face-to-face, phone, and online communication including email, Teams, and Slack
Perform hardware actions, e.g. component replacement from spares
Operate hand tools and low-power tools (e.g. battery power screwdriver)
Select proper tools and maintain tools in organized way on site
Lift and move parts and equipment up to 50 lbs individually and up to 75 lbs with another person
Occasionally operate pallet jack to move inventory from one place to another within site (for equipment with no operator’s license required)
Occasionally assist with system installation activities
Interface with parts inventory manager if applicable

Nice to have:

Strong mechanical aptitude
Familiarity with hand tools
Experience with computer hardware and datacenters preferred

What we offer:

Health and wellbeing benefits
Career development programs
Inclusive workplace culture

Additional Information:

Job Posted:
May 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

HPC Technical Consultant