HPC Supercomputer Onsite Administrator Team Lead, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
United States, Spring

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

105500.00 - 243000.00 USD / Year

Save Job

Apply Position

Job Description:

HPC Supercomputer Onsite Administrator Team Lead role at Hewlett Packard Enterprise supporting HPE Cray supercomputers at a mission-critical Oil and Gas customer. The position involves leading a site team, maintaining high-performance computing systems, and working as a trusted advisor to create and maintain effective customer relationships.

Job Responsibility:

Report daily to and physically work at the Customer's Site
Accountable for meeting and maintaining customer's SLA (Service Level Agreement)
Engage in technical problem solving across multiple technologies
Own and drive service tickets to ensure timely resolution of system or customer issues
Lead in technical assessment and delivery of specific technical solutions to the customer
Perform and direct team for daily hardware diagnostics and repairs
Verify and implement detailed technical solutions to problems
Maintain good relationships with team members and customers
Collect data to determine customer needs and requirements
Respond to requests for technical information from customers
Maintain onsite part inventory
Participate in 24x7 on-call rotation (1 week every 1.5 months)
Occasional travel for training

Requirements:

8+ years of professional experience
Bachelor of Arts/Science or equivalent degree in computer science or related area of study
without a degree, 11+ years of relevant professional experience
Previous experience managing projects and leading small teams (of 3-10)
Installing, troubleshooting and supporting enterprise-level servers, storage, and networking equipment
HPC (High Performance Computing) or other large-scale systems/datacenter experience
Extensive Linux based hardware troubleshooting and diagnostics experience
US Citizenship required
Self-starter who can work independently without supervision
Understanding of architectural dependencies of technologies
Ability to work in a multi-technology environment and diagnose complex technical problems
Ability to communicate prognosis and impact with customers and teams

Nice to have:

Accountability
Active Learning
Active Listening
Bias
Business Growth
Client Expectations Management
Coaching
Creativity
Critical Thinking
Cross-Functional Teamwork
Customer Centric Solutions
Customer Relationship Management (CRM)
Design Thinking
Empathy
Follow-Through
Growth Mindset
Information Technology (IT) Infrastructure
Infrastructure as a Service (IaaS)
Long Term Planning
Managing Ambiguity
Process Improvements
Product Services
Relationship Building

What we offer:

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion policy
Comprehensive benefits suite supporting physical, financial and emotional wellbeing

Additional Information:

Job Posted:
November 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

HPC Supercomputer Onsite Administrator Team Lead