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HPE is currently looking for a HPC Technical Consultant with a strong experience in Linux system administration, as well as HPC core technologies including compute, networking, storage, job schedulers, management tools. The main responsibility of the HPC Technical Consultant is to monitor and contributes to the achievement of contractual SLA in terms of availability, stability and performance.
Job Responsibility:
Monitor and contributes to the achievement of contractual SLA in terms of availability, stability and performance
Qualify, analyze, troubleshoot, and resolve whenever possible the incidents with the right level of autonomy & expertise
Increase autonomy and expertise of the HPE hardware team involved in repairs and maintenance tasks
Work with HPE level 3 support and engineering teams to diagnose complex issues and implement resolution actions
Interact with third parties involved in the overall HPC solution: Red Hat, AMD, Intel, Nvidia, SchedMD, …
Collaborate with the Customer sysadmin and support teams
Manage the customer relationship, including verbal & written communication
Requirements:
Strong experience in Linux system administration
Strong experience in HPC core technologies including compute, networking, storage, job schedulers, management tools
Expert level knowledge and willingness to learn
Understanding, at a detailed level, all architectural dependencies of technologies in the customer’s IT environment
Analytical mindset
Committed to deliver the service as expected by the Customer, and to meet contractual SLA
Good at partnering, innovating, and continual improvement
Able to speak Italian and English, with good verbal and written communication skills
Strong Linux system expertise, with good experience with distribution management (Red Hat, …)
HA clusters
Strong knowledge of HPC systems and underlying components