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Lead Supervisor – Hinkley Point C. Are you a confident leader with a passion for delivering excellent service? Somerset Passenger Solutions is looking for a Lead Supervisor to join our on-site team at Hinkley Point C. This is a fantastic opportunity to play a key role in one of the UK’s largest infrastructure projects.
Job Responsibility:
Manage on-site operations across SPS and HPC locations
To always follow and be a champion of health & safety and security guidelines and procedures, whilst ensuring drivers comply with the expected standards and leading by example
To ensure all safety accidents/incidents are reported using the Company’s reporting procedure
To ensure compliance with the rules governing driving hours and rest periods for PCV/PSV drivers (Domestic and EC Rules) and the Working Time Directive
Complete checks that ensure all drivers hold valid CPC cards and licences
Resolve passenger queries and service issues
Coordinate shift handovers and staff coverage
Act as Duty Manager in their absence
Supervise and support drivers and supervisors
Monitor vehicle allocation and update systems (U-Track)
Requirements:
Health and safety knowledge
Banksman trained (training can be provided)
Experience in delivering a high level of customer service and dealing with customer complaints