HPC Hardware Service Engineer Job at Hewlett Packard Enterprise (Irvine)

HPC DMF Field Service Engineer

The HPC DMF Field Service Engineer provides technology consulting to external cu...

Location

Singapore , Singapore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

8+ years of professional experience
Bachelor of Arts/Science or equivalent degree in computer science or related area of study
Without a degree, 11+ years of relevant professional experience
Must have Linux/Unix experience
Sufficient depth and breadth of technical knowledge to design and scope multiple deliverables across multiple technologies
Demonstrated innovation and communication of new deliverables and offerings
Ability to develop solutions that enhance availability, performance, maintainability and agility
Understanding of architectural dependencies of technologies in customer's IT environment
Vendor or industry certification in at least one discipline area
Ability to work in multi-technology environment with ability to diagnose complex technical problems to root cause

Job Responsibility

Hardware Maintenance support for HP Proliance Server, Apollo Server etc
Verify and implement detailed technical design solutions
Provide detailed technical design for enterprise solutions
Lead technical assessment and delivery of technical solutions to customer
Coordinate implementation of new installations, designs, and migrations
Provide advanced technical consulting and advice on proposal efforts and solution design
Collect and determine data to identify customer needs and requirements
Respond to requests for technical information from customers
Develop customer technology solutions using various industry products
Engage in technical problem solving across multiple technologies

What we offer

Health & Wellbeing comprehensive benefits suite
Personal & Professional Development programs
Unconditional Inclusion environment
Career development programs
Flexible work arrangements

Fulltime

High Performance Computing Hardware Engineer

Provide technology consulting to external customers and internal project teams. ...

Location

United States , Aberdeen

Salary:

105500.00 - 243000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Top Secret Clearance Required
4+ years of professional experience
Bachelor of Arts/Science or equivalent degree in computer science or related area of study
Without a degree, 7+ years of relevant professional experience
Security+ Certification required
Linux+ Certification required
Extensive Linux based hardware troubleshooting and diagnostics experience
Ability to work in a multi-technology environment
Ability to diagnose complex technical problems to their root cause
Self-starter who can work independently without supervision

Job Responsibility

Break fix experience required
Reports daily to and works physically at the Customer Site
Accountable for meeting and maintaining customer's SLA (Service Level Agreement)
Engages in technical problem solving across multiple technologies
Owns and drives service tickets including ordering parts for needed repairs
Gather data, perform analysis, and escalate problems to higher-level product support groups
Preforms daily hardware diagnostics and repairs
Responsible for verifying and implementing detailed technical solutions to problems
Participates as part of a team and maintains good relationships with team members and customers
Collects and determines data from appropriate sources to assist in determining customer needs and requirements

What we offer

10K Sign-On Bonus
Health & Wellbeing benefits
Personal & Professional Development programs
Comprehensive benefits suite supporting physical, financial and emotional wellbeing
Career development programs
Unconditional inclusion environment
Flexible work management

Fulltime

High Performance Computing Hardware Engineer

High Performance Computing Hardware Engineer role requiring Top Secret clearance...

Location

United States , Dayton

Salary:

78700.00 - 181200.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Top Secret security clearance
4+ years of professional experience
Bachelor's degree in computer science or related field (or 7+ years total experience without degree)
Security+ Certification
Linux+ Certification (required before start date)
Extensive Linux-based hardware troubleshooting and diagnostics experience
Breakfix experience
Ability to work independently and within a team environment
Ability to diagnose complex technical problems to root cause
Professional communication skills with customers and internal teams

Job Responsibility

Reports daily to and works physically at customer site
Accountable for meeting and maintaining customer SLA
Engages in technical problem solving across multiple technologies
Owns and drives service tickets including ordering parts for repairs
Gathers data, performs analysis, and escalates problems to higher-level support
Performs daily hardware diagnostics and repairs
Verifies and implements detailed technical solutions
Maintains good relationships with team members and customers
Collects data to determine customer needs and requirements
Responds to requests for technical information

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive benefits suite supporting physical, financial and emotional wellbeing

Fulltime

HPC Service Delivery Consultant

HPE is currently looking for a HPC Technical Consultant with a strong experience...

Location

Italy

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Strong Linux system expertise, with good experience with distribution management (Red Hat, ...)
HA clusters
Strong knowledge of HPC systems and underlying components
Parallel filesystems (Lustre, GPFS, …)
High-speed network (Infiniband, OmniPath, Slingshot …)
DevOps: Ansible, Git, Puppet, Bash or Python scripting, …
Parallel computing and development software stacks
Big Data databases: Elastic/OpenSearch
Monitoring tools and dashboards: Prometheus, Grafana
Docker containers, Kubernetes

Job Responsibility

Qualify, analyze, troubleshoot, and resolve whenever possible the incidents with the right level of autonomy & expertise
Increase autonomy and expertise of the HPE hardware team involved in repairs and maintenance tasks
Work with HPE level 3 support and engineering teams to diagnose complex issues and implement resolution actions
Interact with third parties involved in the overall HPC solution: Red Hat, AMD, Intel, Nvidia, SchedMD, …
Collaborate with the Customer sysadmin and support teams
Manage the customer relationship, including verbal & written communication

What we offer

A competitive salary and extensive social benefits
Diverse and dynamic work environment
Work-life balance and support for career development

Fulltime

HPC Service Delivery Consultant

HPE is seeking a HPC Service Delivery Consultant to monitor and contribute to th...

Location

Italy

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Expert level knowledge and willingness to learn
understanding at a detailed level all architectural dependencies of technologies in the customer’s IT environment
analytical mindset
committed to deliver the service as expected by the customer and to meet contractual SLA
partnering, innovating, and continual improvement
able to speak Italian and English, with good verbal and written communication skills

Job Responsibility

Qualify, analyze, troubleshoot, and resolve whenever possible the incidents with the right level of autonomy & expertise
increase autonomy and expertise of the HPE hardware team involved in repairs and maintenance tasks
work with HPE level 3 support and engineering teams to diagnose complex issues and implement resolution actions
interact with third parties involved in the overall HPC solution: Red Hat, AMD, Intel, Nvidia, SchedMD
collaborate with the customer sysadmin and support teams
manage the customer relationship, including verbal & written communication

What we offer

Health & Wellbeing benefits
personal & professional development programs
unconditional inclusion policies

Fulltime

HPC Technical Consultant

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way...

Location

United States

Salary:

78700.00 - 181200.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Lead and on site team of HPE service engineers
Set daily priorities based on the customer case load
Interact with and keep the customer up to date on case progress
Interpret log files and assist site engineers on case resolution with targeted repairs
Work with direct manager on any reports that maybe required for site management
Perform repair and maintenance activities on HPC compute, network, and storage hardware
Review tickets for hardware actions needed and claim for action
Interact with ticket system to document actions taken and pass ticket to next step
Complete training on specialized compute hardware, network, and storage components
Read system documentation and diagrams to identify specified components within system

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Engineering Program Manager

Provides support and/or lead teams through the Engineering development process a...

Location

Puerto Rico , Aguadilla

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Engineering, Computer Sciences, or equivalent
Typically 4-6 years of experience
Familiarity with HPC servers, including networking, storage and associated hardware
Ability to use project planning tools and software packages to create, manage, and track project results
Potential to apply analytical and problem-solving skills
Understanding of organization and company product and service offering development process
Knowledge of project and program methodology, resource allocation plans, budgets, and requirements
Strong written and verbal communication skills
mastery in English and local language
Ability to effectively communicate manufacturing plans, proposals, and results, and negotiate options

Job Responsibility

Coordinates Integration Testing of Storage and Networking Hardware options for HPC Server platforms
Supports projects within a medium scale program involving one or more functions driving the engineering development and implementation process
Manages and leads program(s) involving one or more project teams to coordinate the execution of required test processes
Drives cross-function Engineering meetings for tracking project test status and removing roadblocks
Coordinates multiple projects within a large-scale program
Develops portions of support requirements for assigned project, including budgets, and resource allocation plans
Coordinates activities of associated project teams
tracks progress against established plans
Develops program communications, including creation of status reports and summaries

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Technical Program Manager- Hardware, System

Technical Program Manager- Hardware, System. This role has been designed as ‘Hyb...

Location

Puerto Rico , Aguadilla

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Engineering, Computer Sciences, or equivalent
Typically 4-6 years of experience
Familiarity with HPC servers, including networking, storage and associated hardware
Ability to use project planning tools and software packages to create, manage, and track project results - familiarity with using Jira/ Confluence/ Spira software is a plus
Potential to apply analytical and problem-solving skills
Understanding of organization and company product and service offering development process
Knowledge of project and program methodology, resource allocation plans, budgets, and requirements
Strong written and verbal communication skills
mastery in English and local language
Ability to effectively communicate manufacturing plans, proposals, and results, and negotiate options

Job Responsibility

Coordinates Integration Testing of Storage and Networking Hardware options for HPC Server platforms
Supports a single to a few projects within a medium scale program involving one or more functions driving the engineering development and implementation process for products or service offerings
Manages and leads program(s) involving one or more project teams to coordinate the execution of required test processes for a product offering
Experienced in driving cross-function Engineering meetings (including teams in multiple time zones), for tracking project test status, and removing any roadblocks to project completion
Coordinates multiple projects within a large-scale program involving one or more functions driving the engineering development and implementation process for products or service offerings
Develops portions of support requirements for assigned project, including budgets, and resource allocation plans, in accordance with provided plan and specifications
Coordinates the activities of associated project teams
tracks progress against established plans, reports results, and makes recommendations for alterations or updates to program manager
Develops program communications, including creation of status reports and summaries, tracking escalations and resolutions of issues, coordinating stakeholder meetings and updates, and updating project and program plans

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

HPC Hardware Service Engineer

Hewlett Packard Enterprise

Location:
United States , Irvine

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 24, 2026

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