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In our HPC & AI Business Unit, we focus on cutting edge, high-performance, high-scale customer solutions serving a wide range of industries and end-users. We are currently looking for a HPC Technology Consultant to join us to provide Hardware and Software support onsite on large HPC (High Performance Computing) systems for a prestigious UK customer, based in Edinburgh. As a HPC Technology Consultant you will work as part of a dedicated team providing support (hardware and software) on a range of HPE’s HPC systems. This is a High-Performance Computing (HPC) specialized position that offers in-depth exposure to Linux, High Speed Networks and Parallel filesystems. You will be responsible for providing in-depth technical support and become a trusted advisor to the customer.
Job Responsibility:
Work as part of a dedicated team to deliver support on advanced HPC hardware and software technologies
Maintain meticulous records of planned maintenance actions and outcomes within the case management systems
Ensure compliance with customer rules for change management controls
Possess excellent customer interpersonal and relationship building skills
Provide a professional and positive approach to the customer in the execution of all duties
Follow technical escalation procedures to ensure critical issues receive maximum focus
Occasionally work as part of a wider team to provide support to other customers within EMEA
Participate in a 7x24 hour on-call rota to ensure strict SLA (Service Level Agreement) associated with the contract
Requirements:
Educated to degree level, or equivalent, in a computer science or related discipline
Minimum of 5 years of experience of HPC and Linux Systems
Ability to gain UK Government Security Clearance (DV)
In-depth knowledge of Linux
Ability to perform hardware repairs
Good knowledge of configuration management tools such as Ansible
Good knowledge of Linux kernel features such as memory management
Strong script writing skills on platforms such as Python, Bash, etc.
Experience patching and securing Linux and dealing with system vulnerabilities
Possess an analytical approach to problem solving
Excellent communication skills, both written and verbal
Ability to stay calm and professional under pressure while working to strict deadlines
Flexibility and ability to travel when required
Nice to have:
Knowledge of Cluster management software (HPCM / Bright Cluster Manager)