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HPC DMF Field Service Engineer

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Hewlett Packard Enterprise

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Location:
Singapore , Singapore

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The HPC DMF Field Service Engineer provides technology consulting to external customers and internal project teams. Responsible for providing technical support in the creation and delivery of technology solutions designed to meet customers' business needs and understanding customers' businesses. As trusted advisors, they create and maintain effective customer relationships to ensure customer satisfaction.

Job Responsibility:

  • Hardware Maintenance support for HP Proliance Server, Apollo Server etc
  • Verify and implement detailed technical design solutions
  • Provide detailed technical design for enterprise solutions
  • Lead technical assessment and delivery of technical solutions to customer
  • Coordinate implementation of new installations, designs, and migrations
  • Provide advanced technical consulting and advice on proposal efforts and solution design
  • Collect and determine data to identify customer needs and requirements
  • Respond to requests for technical information from customers
  • Develop customer technology solutions using various industry products
  • Engage in technical problem solving across multiple technologies
  • Own and manage knowledge sharing within communities
  • Create and support sales activities including managing bids

Requirements:

  • 8+ years of professional experience
  • Bachelor of Arts/Science or equivalent degree in computer science or related area of study
  • Without a degree, 11+ years of relevant professional experience
  • Must have Linux/Unix experience
  • Sufficient depth and breadth of technical knowledge to design and scope multiple deliverables across multiple technologies
  • Demonstrated innovation and communication of new deliverables and offerings
  • Ability to develop solutions that enhance availability, performance, maintainability and agility
  • Understanding of architectural dependencies of technologies in customer's IT environment
  • Vendor or industry certification in at least one discipline area
  • Ability to work in multi-technology environment with ability to diagnose complex technical problems to root cause
  • Broad understanding of market dynamics, industry area, commercial issues, and technical concerns

Nice to have:

  • Accountability
  • Active Learning
  • Active Listening
  • Bias Awareness
  • Business Growth
  • Client Expectations Management
  • Coaching
  • Creativity
  • Critical Thinking
  • Cross-Functional Teamwork
  • Customer Centric Solutions
  • Customer Relationship Management
  • Design Thinking
  • Empathy
  • Follow-Through
  • Growth Mindset
  • Information Technology Infrastructure
  • Infrastructure as a Service
  • Intellectual Curiosity
  • Long Term Planning
  • Managing Ambiguity
  • Process Improvements
  • Product Services
  • Relationship Building
What we offer:
  • Health & Wellbeing comprehensive benefits suite
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Career development programs
  • Flexible work arrangements

Additional Information:

Job Posted:
September 04, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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