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An East London Local Authority is seeking an experienced Housing Sustainment Team Manager to lead a newly established Housing Sustainment Team focused on delivering a proactive, strength-based approach to homelessness prevention. This is an exciting opportunity to play a key role in transforming homelessness prevention services by identifying and supporting households at risk of homelessness at an earlier stage, helping to address challenges before they escalate into crisis situations.
Job Responsibility
Lead, manage and develop a team of Housing Sustainment Officers
Drive the delivery of a holistic, person-centred housing sustainment service aimed at preventing homelessness
Oversee the identification of households at risk through data analysis, referrals and partnership working
Ensure tailored advice, assistance and support is provided to vulnerable residents facing housing challenges
Promote the service internally and externally, encouraging appropriate referrals from partner organisations
Monitor team performance, service outcomes and ensure high standards of case management
Develop effective working relationships with key stakeholders and partner agencies
Requirements
Previous experience managing housing, homelessness prevention or housing sustainment services within a local authority or similar environment
Strong leadership skills with experience managing and motivating frontline teams
A thorough understanding of homelessness prevention legislation, housing options and tenancy sustainment practices
Excellent verbal and written communication skills with the ability to engage effectively with a wide range of stakeholders
Experience building productive partnerships with organisations such as the DWP, Social Care services, GPs, voluntary and community sector organisations, landlords and other professional agencies
A proactive, solution-focused approach and a commitment to delivering positive outcomes for residents