Housing Support Worker Job at Social Value Portal Ltd (Wembley)

Job Description

We're hiring a Housing Support Worker to join our team based in Brent. In this role, you will support participants who have been or are at risk of homelessness, experienced social exclusion, mental health challenges, substance use challenges, learning disabilities and/or may have previous convictions. You will support participants on their journey towards recovery, reablement, and independence within a compassionate and trauma informed environment. In this role, you'll be at the heart of delivering high quality, person centered support through tailored support plans which provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves!

Job Responsibility

Support residents who may be facing challenges with their housing and long-term living
Co-create tailored support plans through one to one sessions, group sessions, and multi agency meetings
Support residents to build skills and confidence to build confidence to move towards independent living
Signpost participants with local providers to support with their independence such as with Job Centres, employment support hubs, community support centres, mental health trusts and other as relevant
Lone working is part of the role, but you’ll always have a supportive team around
Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration
Complete safeguarding and other referrals where required
Keep support plans updated on our online portals as appropriate

Requirements

Previous professional or lived experience supporting people who have experienced homelessness and other complex needs
Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
Ability to show empathy and compassion and the different challenges people face
ability to come up with creative solutions to support them in their journey
Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme

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Housing Support Worker

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