Housing Support Officer

• Assess referrals and engage prospective and current clients using a person-centred approach
• Develop, deliver and regularly review Independent Living Plans and Risk Assessments
• Provide practical and emotional support to help clients maintain their tenancy and achieve agreed outcomes
• Work closely with partner agencies including local authorities, health services, social care and criminal justice
• Identify and report safeguarding concerns in line with policies and procedures
• Maintain accurate, timely records and contribute to statutory data returns
• Empower clients to maintain a safe, secure and clean living environment, reporting repairs and issues as required

• Previous experience working in a Housing Support Officer, Support Worker or similar supported housing role
• Experience supporting vulnerable client groups, including young people or young families
• Knowledge of person-centred support, risk management and tenancy sustainment
• Experience working with clients affected by mental health and/or substance misuse
• Strong communication and relationship-building skills with clients and external agencies
• Ability to manage a caseload independently, use IT systems and handle challenging behaviour professionally

£250 referral bonus for successful candidate recommendations