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Housing Support Officer

YMCA Black Country Group

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Location:
United Kingdom , Dudley

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Category:
-

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Contract Type:
Not provided

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Salary:

12.59 GBP / Hour

Job Description:

We are looking for a Housing Support Officer with the motivation to see young people thrive, to join our dynamic and supportive housing team. You will support our Housing Services Manager to ensure provision of high-quality, person-centred support to our residents.

Job Responsibility:

  • Engaging with young people identifying their passions, personal needs, and aspirations and helping to remove any barriers which prevents them achieving their full potential
  • Conducting interviews with applicants, performing the appropriate needs and risk assessments and reference checks before offering accommodation
  • Ensuring minimal vacancies by promptly arranging cleaning and preparing flats to be re-let as quickly as possible
  • Visiting properties as agreed, to ensure safety, overall good condition, and residents’ adherence to the licence agreement

Requirements:

  • Computer literate
  • Approachable
  • Wanting to inspire young people
  • Adapt to changing priorities
  • Collaborate effectively with a diverse range of agencies
  • Excellent communication skills
  • Must complete an enhanced DBS check before taking up the role
What we offer:
  • 24/7 Confidential Employee Assistance Programme (EAP)
  • Access to IMHR Plus online portal, offering discounts at major brands and retailers
  • 25 Days annual leave, plus 8 bank holidays, and an increase based on length of service
  • SimplyHealth cash plan e.g. dental care, physiotherapy, diagnostic consultation, etc
  • Staff discounts for: childcare at our YMCA nurseries, YGym membership, and Coffee at the Clock purchases
  • Life Assurance scheme

Additional Information:

Job Posted:
January 01, 2026

Expiration:
January 02, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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