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We are seeking a motivated and compassionate Housing Support Officer to support residents in supported accommodation. You will help individuals sustain their tenancies, build independence, and access essential services, while ensuring properties are safe and well managed. A full UK driving licence and access to a vehicle is essential.
Job Responsibility
Provide one-to-one, face-to-face support to residents, including budgeting, benefits, and daily living skills
Carry out regular reviews, risk assessments, and support planning
Deliver crisis intervention and respond to safeguarding concerns
Support access to external services such as healthcare, employment, and training
Conduct property inspections and report maintenance or safety issues
Assist with tenant move-ins, inductions, and void management
Maintain accurate records and respond to tenancy issues or low-level ASB
Ensure compliance with safeguarding, housing legislation, and service standards
Requirements
Experience in supported housing or working with vulnerable adults
Knowledge of housing, benefits, and safeguarding
Strong communication and organisation skills
Ability to manage a caseload effectively
Enhanced DBS (or willingness to obtain)
Full UK driving licence and access to a vehicle
Nice to have
Level 3 qualification in Health & Social Care or Housing