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Social Value Portal Ltd Logo Social Value Portal Ltd · Public Sector

Housing Support Manager

United Kingdom, Redhill 44821.69 GBP / Year · Job Posted March 21, 2026
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Job Description

Our clients mission is to provide opportunities for people to develop to their full potential, with a focus on children and young people and those who are vulnerable, have a disability or face disadvantage. We are recruiting for a Housing Support Manager to join our Housing team. You will be responsible for leading and managing the delivery of high-quality housing support services for vulnerable individuals residing in supported accommodation. The role ensures residents receive tailored support to sustain tenancies, improve wellbeing, and progress toward independent living.

Job Responsibility

  • Provide leadership, direction and line management related to housing support services across all supported accommodation
  • Support a culture of collaboration, so that managers work together within the directorate and across the wider association
  • Ensure the provision of high-quality services to service users in line with the organisational ethos and objectives
  • Oversee resident support compliance at all supported housing accommodations to maintain ambitious standards of resident wellbeing
  • Oversee the Housing Support guide and welcome booklet, to include Housing Support programmes and projects of support for staff and volunteers, facilitating the programmes and support residents
  • Deputising for fellow housing management when required to do so, e.g. annual leave, sickness
  • To be on call out of hours occasionally as directed by the Head of Housing, deputising as required

Requirements

  • Minimum of CIH Level 4 qualification, or equivalent
  • Proven experience in housing management, preferably within supported housing
  • Strong knowledge of housing legislation and safeguarding practices
  • Excellent leadership, communication, and organisational skills
  • Experience of establishing and maintaining effective working relationships with other agencies and professions
  • Ability to work independently and manage crisis situations
  • Experience of demonstrating compliance for external regulatory inspections and/or accreditations

What we offer

  • 35 hr week
  • 6 weeks annual leave which increases after 2 years continuous service
  • Discounted childcare for permanent employees
  • Gym membership and free access to all leisure facilities for permanent employees
  • Eligibility for Blue Light Discount Retail Card
  • Cycle to Work Scheme
  • Free access to our Employee Assistance Programme
  • On site parking
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