This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
This is an opportunity for a Housing Support Assistant to join our friendly team at our Pannel Croft Retirement Village and support the Village’s commitment in delivering ExtraCare’s mission of “better lives for older people”.
Job Responsibility:
Showing potential residents around the Village/apartments
Helping to settle in residents to their new home
Responding to tenancy or lease issues that may arise
Ensure that residents’ wellbeing is monitored daily
Ensure that residents thrive within a retirement setting
You will regular carry out resident visits and be involved in community meetings
Work collaboratively with other teams to ensure resident needs are met
Requirements:
Previous experience of working in ideally a housing related or support services providing advice & guidance and excellent customer service
Engaging, positive personality
Empathetic, friendly, and able to build relationships with residents who will have varying needs
Solution focussed with a creative outlook to resolve issues
Able to work under pressure calmly and prioritise your work
What we offer:
Contributory Pension (up to 9%)
Employee Assistance Programme
Life Assurance
Cycle to work Village
33 days annual leave including bank holidays pro rata for part time
Option to purchase or sell additional annual leave