Housing Support Assistant Job at ExtraCare (Birmingham)

Housing Support Assistant

The ExtraCare Charitable Trust are recruiting for a Housing Support Assistant ba...

Location

United Kingdom , Birmingham

Salary:

10819.00 GBP / Year ▼

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience of working in ideally a housing-related or support services providing advice & guidance, and excellent customer service
Engaging, positive personality
Empathetic, friendly, and able to build relationships with residents who will have varying needs
Solution-focused with a creative outlook to resolve issues
Able to work under pressure calmly and prioritise your work

Job Responsibility

Showing potential residents around the Village/apartments
Helping to settle in residents to their new home
Responding to tenancy or lease issues that may arise
Ensure that residents’ wellbeing is monitored daily
Ensure that residents thrive within a retirement setting
You will regularly carry out resident visits and be involved in community meetings
Work collaboratively with other teams to ensure resident needs are met

What we offer

Contributory Pension (up to 9%)
Employee Assistance Programme
Life Assurance
Cycle to work Village
33 days annual leave, including bank holidays pro rata for part-time
Option to purchase or sell additional annual leave
Free Gym Membership

Parttime

Housing Support Assistant

This is an opportunity for a Housing Support Assistant to join our friendly team...

Location

United Kingdom , Birmingham

Salary:

10206.00 GBP / Year ▼

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience of working in ideally a housing related or support services providing advice & guidance and excellent customer service
Engaging, positive personality
Empathetic, friendly, and able to build relationships with residents who will have varying needs
Solution focussed with a creative outlook to resolve issues
Able to work under pressure calmly and prioritise your work

Job Responsibility

Showing potential residents around the Village/apartments
Helping to settle in residents to their new home
Responding to tenancy or lease issues that may arise
Ensure that residents’ wellbeing is monitored daily
Ensure that residents thrive within a retirement setting
You will regular carry out resident visits and be involved in community meetings
Work collaboratively with other teams to ensure resident needs are met

What we offer

Contributory Pension (up to 9%)
Employee Assistance Programme
Life Assurance
Cycle to work Village
33 days annual leave including bank holidays pro rata for part time
Option to purchase or sell additional annual leave
Free Gym Membership

Parttime

Housing Support Assistant

The ExtraCare Charitable Trust are recruiting for a Housing Support Assistant ba...

Location

United Kingdom , Stoke Gifford, Bristol

Salary:

14297.00 - 26806.00 GBP / Year ▼

ExtraCare

Expiration Date

Until further notice

Requirements

Previous experience of working in ideally a housing related or support services providing advice & guidance and excellent customer service
Must be computer literate
Empathetic, friendly, and able to build relationships with residents who will have varying needs
Solution focussed with a creative outlook to resolve issues, able to work under pressure calmly and prioritise your work

Job Responsibility

Showing potential residents around the apartments
Helping to settle in residents to their new home
Responding to tenancy or lease issues that may arise
Ensure that residents’ wellbeing is monitored daily
Ensure that residents thrive within a retirement setting
You will regular carry out resident visits and be involved in community meetings
Work collaboratively with other teams to ensure resident needs are met

What we offer

33 Days Annual Leave (FTE) Pro Rata for Part Time
Enhanced Maternity & Paternity allowance
Enhanced employer pension contribution
Eligible for Blue Light Card discounts
Attendance Reward
Free Life Insurance
Buy And Sell Holiday
Cycle2work Scheme
Employee Assistance Program
Free Use of Onsite Gym

Parttime

Senior Housing Support Assistant

ExtraCare Charitable Trust are recruiting for a Senior Housing Support Assistant...

Location

United Kingdom , Bedford

Salary:

26224.00 GBP / Year ▼

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of housing management or housing support or transferrable skills from experience of customer service in another sector
Excellent communication skills
Experience of managing or supervising staff
CIH Level 2 Certificate in Housing Practice, or willing to work towards

Job Responsibility

Carry out regular resident visits and provide advice to residents on maintaining tenancy / lease conditions
Provide information, support and advice to residents and help resolve low level neighbour issues
Check that residents are safe and that the building and the grounds are secure
Ensure that repairs are completed and health & safety checks are carried out
Manage Housing Support Assistants and aim to ensure appropriate coverage
Establish and maintain good relations with recognised Residents Associations, providing a supporting role to their effective running
Help residents understand written correspondence in relation to housing related debts, providing advice and reassurance
Adhere to legal and regulatory requirements for our housing and care obligations

What we offer

33 Days Annual Leave (FTE) Pro Rata for Part Time
Enhanced Maternity & Paternity allowance
Enhanced employer pension contribution
Eligible for Blue Light Card discounts
Attendance Reward
Free Life Insurance
Buy And Sell Holiday
Cycle2work Scheme
Employee Assistance Program
Free Use of Onsite Gym

Fulltime

Senior Housing Support

ExtraCare Charitable Trust are recruiting for a Senior Housing Support at Wixams...

Location

United Kingdom , Bedford

Salary:

15.58 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of housing management or housing support or transferrable skills from experience of customer service in another sector
Excellent communication skills
Experience of managing or supervising staff
CIH Level 2 Certificate in Housing Practice, or willing to work towards

Job Responsibility

Carry out regular resident visits and provide advice to residents on maintaining tenancy / lease conditions
Provide information, support and advice to residents and help resolve low level neighbour issues
Check that residents are safe and that the building and the grounds are secure
Ensure that repairs are completed and health & safety checks are carried out
Manage Housing Support Assistants and Reception, ensuring appropriate coverage
Establish and maintain good relations with recognised Residents Associations, providing a supporting role to their effective running
Help residents understand written correspondence in relation to housing related debts, providing advice and reassurance
Adhere to legal and regulatory requirements for our housing and care obligations

What we offer

33 Days Annual Leave (FTE) Pro Rata for Part Time
Enhanced Maternity & Paternity allowance
Enhanced employer pension contribution
Eligible for Blue Light Card discounts
Attendance Reward
Free Life Insurance
Buy And Sell Holiday
Cycle2work Scheme
Employee Assistance Program
Free Use of Onsite Gym

Fulltime

Senior Housing Support

Location

United Kingdom , Bedford

Salary:

28432.00 - 30463.00 GBP / Year ▼

ExtraCare

Expiration Date

Until further notice

Requirements

Experience of housing management or housing support or transferrable skills from experience of customer service in another sector
Excellent communication skills
Experience of managing or supervising staff
CIH Level 2 Certificate in Housing Practice, or willing to work towards

Job Responsibility

Carry out regular resident visits and provide advice to residents on maintaining tenancy / lease conditions
Provide information, support and advice to residents and help resolve low level neighbour issues
Check that residents are safe and that the building and the grounds are secure
Ensure that repairs are completed and health & safety checks are carried out
Manage Housing Support Assistants and Reception, ensuring appropriate coverage
Establish and maintain good relations with recognised Residents Associations, providing a supporting role to their effective running
Help residents understand written correspondence in relation to housing related debts, providing advice and reassurance
Adhere to legal and regulatory requirements for our housing and care obligations

What we offer

33 Days Annual Leave (FTE) Pro Rata for Part Time
Enhanced Maternity & Paternity allowance
Enhanced employer pension contribution
Eligible for Blue Light Card discounts
Attendance Reward
Free Life Insurance
Buy And Sell Holiday
Cycle2work Scheme
Employee Assistance Program
Free Use of Onsite Gym

Fulltime

Legal Support Assistant REG Hub 2

Working as a team to act as a point of contact for lawyers and to ensure the eff...

Location

United Kingdom , Bristol

Salary:

Not provided

DAC Beachcroft

Expiration Date

Until further notice

Requirements

Experience of working in a legal or professional services environment
An aptitude for managing multiple priorities, producing documents and client communications of the highest standard
Advanced knowledge of Microsoft Office
Advanced knowledge of document management/case management systems
An effective communicator with an excellent customer and client service approach
Customer/client service focused
Proven experience of managing client facing tasks and priorities, with a hands-on, practical approach
Effective at investigating issues and seeing a problem through to conclusion
Conscientious, taking personal responsibility for own work and accountability for its delivery and quality
Excellent team player, sharing in team goals to provide excellent quality and efficiency of service, with a willingness to take on new responsibilities and challenges

Job Responsibility

Manage the production of documents and check returned work produced by the CTU team/speech recognition for accuracy/formatting
Taking and making client related calls, dealing with and handling message taking as appropriate
Responsible for keeping up to date with client specific protocols and processes, implementing, providing guidance and training to others where necessary and ongoing monitoring
Responsible for files to be opened and closed and supervise general filing requirements and record keeping and production of engagement letters ensuring compliant at all times
Monitor and track key dates for clients and ensure compliance procedures are up to date on all files and matters
Support lawyers in business development activities including the involvement in preparation of pitches and presentations, scheduling meetings e.g. tenders, internal client, etc.
Manage diaries, ensuring they are up-to date, anticipating requirements e.g. associated travel /accommodation bookings, meeting rooms, drafting itineraries, preparing agendas, preparing and circulating papers
Produce and maintain Excel spreadsheets as required
First point of contact for their team, dealing with queries and acting on initiative to provide exceptional client service, promoting and developing ownership within the teams
Arrange for the preparation and collation of internal sector newsletters and briefings

What we offer

Flex Forward scheme (flexible working)

Fulltime

Housing Support Officer

HOUSING SUPPORT OFFICER Location: Bristol and Yate Pay: £14.25 Duration: 3 mont...

Location

United Kingdom , Bristol

Salary:

14.25 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Compassionate approach with excellent communication skills
Ability to deliver tailored support to diverse individuals
Strong organisational skills and the ability to work independently
A genuine desire to support vulnerable adults in their journey to independence
Experience working with vulnerable adults or in supported housing settings
Knowledge of homelessness issues and tenancy sustainment
Ability to build rapport and motivate individuals
DBS on the update service will be useful due to speed of hire

Job Responsibility

Offering low to medium support through 1-2-1 sessions to 12 residents (men and women aged 18-65) in two six-bedroom houses
Assisting residents to sustain their tenancies and work towards securing permanent housing
Supporting individuals to develop life skills, confidence, and independence
Working within a supportive, values-driven environment
Building positive relationships with residents, encouraging personal growth and resilience

What we offer

flexible working
weekly pay

Fulltime

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Housing Support Assistant

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